[access-uk] Re: another pen friend question about recording lables
- From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 11 Dec 2009 09:00:21 -0000
Hi,
In this scenario it would be the labels that are defective rather than
the PenFriend, but I can honestly say we haven't had this issue. If
your friend wants to send back the bigger labels, we can check it out.
Email me off list and I can get a returns number raised.
Regards
Alison
Alison Long
Products & Publications
Royal National Institute of Blind People
Bakewell Road
Orton Southgate
Peterborough
PE2 6XU
England
Tel: +44 1733 375178
Fax: +44 1733 375383
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Shea Anker
Sent: 11 December 2009 01:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] another pen friend question about recording lables
Hi,
Am asking this on behalf of a friend who just bought a pen friend. She
says that it doesn't seem to record with bigger labels but works fine
with the smaller ones. Is there a different setting she should be using,
or could this particular unit be defective? Any help would be
appreciated.
Shea
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