I think she is just getting used to it, thanks. Shea ----- Original Message ----- From: Andrew Shipp To: access-uk@xxxxxxxxxxxxx Sent: Thursday, December 10, 2009 11:21 PM Subject: [access-uk] Re: another pen friend question about recording lables It works the same with all labels ----- Original Message ----- From: Shea Anker To: access-uk@xxxxxxxxxxxxx Sent: Friday, December 11, 2009 1:20 AM Subject: [access-uk] another pen friend question about recording lables Hi, Am asking this on behalf of a friend who just bought a pen friend. She says that it doesn't seem to record with bigger labels but works fine with the smaller ones. Is there a different setting she should be using, or could this particular unit be defective? Any help would be appreciated. Shea __________ Information from ESET NOD32 Antivirus, version of virus signature database 4677 (20091210) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.426 / Virus Database: 270.14.102/2556 - Release Date: 12/10/09 07:36:00