I find the web mail interface somewhat tedious with a screen reader. I therefore don't use it. Instead I have set the system so that all e-mails are downloaded from the POP3 account to Outlook. Can't remember how to do this but there is good descriptive help for it on the BT Help pages. I have the Outlook junk filter set up and also use the method described in the BT Help pages to filter the bulk mail to a bulk folder. An e-mail that comes from anybody in your e-mail address book will not be sent to bulk. I simply find it much easier to do it all on Outlook, even if there is a little setting up to do first. Another advantage is that once you have learnt how to filter mails like the Bulk stuff it is a small step then to build some more filters for other high volume e-mails, like the UK Access list. You then get to be able to read your genuine e-mails easily first and then read the contents of list e-mails at your leisure. Regards, John Contact on : (Home) john_farley@xxxxxxxxxxxxxx or : (work) john.farley@xxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Kevin Lloyd Sent: 20 May 2006 14:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: bt open world spam Hi. As Sandra outlined, you need to log in to the BT Yahoo web site to check what has gone to the spam folder. The following will hopefully provide a guideline of what needs to be done. 1. Go to the BT Yahoo website www.btyahoo.com 2. Locate the sign in link and press enter. 3. Locate the e-mail and password fields and complete them before pressing enter on the log in button. 4. Locate the 'check your e-mail' on the next page and press enter. 5. Locate the bulk link on the following page. This will confirm the number of messages filtered out by spamguard. Press enter to start browsing the messages. 6. The following page will have up to 25 messages. To delete a message, press spacebar on the checkbox. There is a delete button at the end of the 25 messages that will delete all marked messages. 7. To train spamguard to identify a sender as 'not spam'. a) press enter on the link of the message in question b) Locate the 'not spam' button c) press enter d) the message will now go to the outlook inbox It's very quick to review messages in the bulk folder by using repeated keystrokes of F and spacebar. The keystroke F will keep placing you on the next delete checkbox and spacebar will set it for deletion. When you've pressed F for the 26th time, you're on the delete button where 2 presses of the spacebar will delete the messages and load the next 25. Each time you press F it will not only land you on the checkbox but will read the sender of the e-mail immediately so you can decide to select it or not. Generally, spamguard works very well and I've had few occasions where I've had to train it. Regards. Kevin E-mail: kevin.lloyd3@xxxxxxxxxxxxxx ----- Original Message ----- From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx> To: "access uk" <access-uk@xxxxxxxxxxxxx> Sent: Saturday, May 20, 2006 11:13 AM Subject: [access-uk] bt open world spam > Hiya's. > > I've a friend who's running the above, and has their spamguard installed. > > I sent her an email, in fact several copy's of the email plus a test mail > last night. They haven't arrived. > > I know nothing about bt open world or their software. > > Is it possible that this spam guard program is blocking my email address? > > There is no reason why my domain should be blacklisted. > > The domain is, barry-toner.co.uk > > Is there a way to check in this spam guard program what's being blocked or > add emails to an exclude list? > > This young lady is not computer orientated so, straight forward steps would > be appreciated. > > Thanks > > Dj Paddy > Ôà > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq