[access-uk] Re: good news from RNIB
- From: "kevin and emma" <kream@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 30 Jan 2006 00:14:06 -0000
pay RNIB with direct debit? not on your life! their sales ledger department
haven't a clue what their doing half the time! last time i had a problem
with them, they'd managed to create 4 accounts for me! and that's the
abridged version of the story! smile.
Kevin - co-owner/moderator of the blind gamers discussion list
contact me via email/msn:
kream@xxxxxxxxxxxx
----- Original Message -----
From: "Robert Stokes" <restokes@xxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, January 29, 2006 8:56 PM
Subject: [access-uk] Re: good news from RNIB
> Hi Derek,
>
> There's certainly no way I would be willing to pay RNIB by direct debit.
> I've had a couple of problems with this sort of payment in the past and
> don't intend to be caught out again. I just knew there had to be a catch.
>
> Robert.
> ----- Original Message -----
> From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Sunday, January 29, 2006 4:50 PM
> Subject: [access-uk] Re: good news from RNIB
>
>
> > Hi Robert
> >
> >>Pas experience tells me there has to be a catch somewhere.
> >
> > Here is the article in full.
> > Note the bit about direct debit!
> > Quote from New Beacon February 2006
> > Following feedback from RNIB members and other customers, RNIB has
> > announced
> > that plans are on track for removing the handling charge on its products
> > by
> > April 2006
> >
> > From April, where postage costs are incurred by RNIB there will be a
> > delivery
> > charge. But this will not affect most individual customers, who will be
> > sent
> > products and leaflets without delivery charge.
> >
> > "We want to make our product and information services as efficient
> > as we can" said an RNIB spokesperson. One of the ways we will
> > do this is by making it possible for customers to pay immediately and
> > easily by direct debit.
> > If you have any queries or feedback about the handling charge,
> > please contact RNIB customer services on 0845 702 3153
> >
> >
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