[access-uk] Re: help please: Email preview in iOS not working with voiceover

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 15 Jun 2017 09:09:30 +0100

Hi,

I still consider it to be a bug, since if the information is on the screen, it 
should darned well read it.  If you didn't want it, you could turn off preview.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Amro Bilal
Sent: 14 June 2017 15:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: help please: Email preview in iOS not working with 
voiceover

Thanks a lot David, this is very helpful. And here’s me thinking all this time 
that it was a bug in the newer iOS!

Amro

-----Original Message-----
From: David Griffith
Sent: Wednesday, June 14, 2017 2:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: help please: Email preview in iOS not working with 
voiceover

This is not a bug but a new Voiceover  feature.
Now in order to read the Preview screen in Mail with Voiceover you need to do a 
single 3 finger tap.
I must admit I prefer the old default behaviour and I am not sure why the 
change was made without the option to revert to the old behaviour.

David Griffith

Sent from my iPhone

On 14 Jun 2017, at 13:16, Amro Bilal <info@xxxxxxxxxxxxx> wrote:

Hi Mo, I started noticing this issue with iOS 10 or one of its 
subsequent releases. Before that VO had no problems reading message 
previews whether message threading was on or off. If this issue turns 
out to be caused by a VO configuration rather than a bug I too would 
be grateful to know about it. I use iPhone 6 and 6s.

Amro

-----Original Message----- From: Mobeen Iqbal
Sent: Wednesday, June 14, 2017 9:24 AM
To: BCAB Discussion List
Subject: [access-uk] help please: Email preview in iOS not working 
with voiceover

Hello Everyone.
It recently occurred to me that I should utilize the message preview 
feature built in to iOS to read my emails as that would make the job a 
lot quicker. I turned on message threading in mail settings, and set 
the number of preview lines to 5. Now when I go in to mail, if the 
message is an individual message and not part of a thread voiceover 
doesn't read the preview though it's definitely on screen, confirmed 
by someone sighted. However if I expand a thread, then it reads all 
previews out fine. Does anyone have any idea what settings I need to 
adjust to get voiceover to acknowledge the fact that I've turned on message 
previews?
Any help greatly appreciated.
Cheers,
Mo.

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