[access-uk] help please: Email preview in iOS not working with voiceover

  • From: Mobeen Iqbal <mobeeniqbal@xxxxxxxxx>
  • To: BCAB Discussion List <bcab@xxxxxxxxxxxxxxxxx>
  • Date: Wed, 14 Jun 2017 09:24:50 +0100

Hello Everyone.
It recently occurred to me that I should utilize the message preview feature built in to iOS to read my emails as that would make the job a lot quicker. I turned on message threading in mail settings, and set the number of preview lines to 5. Now when I go in to mail, if the message is an individual message and not part of a thread voiceover doesn't read the preview though it's definitely on screen, confirmed by someone sighted. However if I expand a thread, then it reads all previews out fine. Does anyone have any idea what settings I need to adjust to get voiceover to acknowledge the fact that I've turned on message previews?
Any help greatly appreciated.
Cheers,
Mo.

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