Hi Husna, Don’t use WLM, so not overly familiar with the program. However, I do believe there is a couple of things you could check: 1. Check that the ‘show all’ option is selected in the views. If it is, then it is unlikely to be this that is hiding your imported emails. 2. Apparently, and I have obviously not experienced this, but WLM when importing files does not place them in the current emails folder, but actually creates a folder called something like ‘imported emails’. Scrol down your list of folders to the end and see if you have something like this toward the bottom. It may be collapsed, so you might need to expand it to see your old emails folders you imported. Sorry cannot be more specific, but as I said, I don’t use the program. John. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Husna Begum Sent: 12 April 2012 16:28 To: blindwindows7@xxxxxxxxxxxxxxx; Access UK Subject: [access-uk] imported messages not showing up in windows live mail hi, just sending this again as i didn’t receive any comments. before i had to send away my computer i exported some folders of messages in windows live format and it said the export was carried out successfully. however, when i now try to import the folders again although the folders turn up the messages are not there. have i lost the permanently or can i do anything to get the messages back? thanks, Husna