[access-uk] Re: ing direct
- From: "Hussein Patwa" <access-uk@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 7 Apr 2010 14:37:49 +0100
Hi,
I know completely what you mean. The numbers (which are images) don't even
have an alt tag so you can read that and navigate. It's the one thing that
broke ING for me and is why I deal with them over the phone, although this
shouldn't have to be the case.
Last year I was intending to go on an accessibility mission and get them to
change this to something more standard, but health and family issues put pay
to those plans.
Obviously they've tried to do it so that pin numbers aren't just sent over
as plain text, even if over an SSL connection, but it's annoying
nevertheless.
_______________________________________
Have a pleasant day,
Kind Regards and Best Wishes,
Hussein.
Hussein Patwa
Tel: 0789 47 595 62 (UK)
Tel: +44 (0)122 4433 954 (SIP)
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
John Gallagher
Sent: 07 April 2010 10:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] ing direct
Hi all
Wonder if anyone who can see the screen uses ing direct for banking.
I can loggin so far then there is a keypad you have to enter your pin
number on.
with the most up to date window eyes I cannot get arround this difficulty.
it seems that as time goes by for the totally blind access is slowly
slipping away from us.
when I ring up it goes to india or somewhere no suprise.
well
it makes me so mad just going to ring up and transfere everything
back to natwest.
then if stuck and I ring up it will probably go to blody moscow.
if anyone can help before I transfer it weill be a real help.
the site is
www.ingdirect.co.uk
thanks.
"smile" "smile"
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