[access-uk] Re: ing direct

  • From: John Gallagher <john@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Wed, 07 Apr 2010 15:08:14 +0100

Hi no it just says button button button about eight times with the mouse nothing at all. very strange very poor access. maybe nobody there who has anything to do with access. if there interest rates were better it would be a problem but seriously no really tried for about an hour to sort it but it is impossible.

thanks though.
At 14:26 07/04/2010, you wrote:
Are the numbers already on the pad? can you read them but not check them? try it without the use of your form filling tool, try to use your mouse click simulation to check them, use your mouse cursor on them, make sure the page is maximized and no other application is monopolising your system, try at night, when the site might be less crowded and servers/networks not so busy...don't give up yet! these things don't always work first time...
Good luck!
Marie
----- Original Message ----- From: "John Gallagher" <john@xxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, April 07, 2010 11:59 AM
Subject: [access-uk] ing direct



Hi all
Wonder if anyone who can see the screen uses ing direct for banking.
I can loggin so far then there is a keypad you have to enter your pin number on.
with the most up to date window eyes I cannot get arround this difficulty.
it seems that as time goes by for the totally blind access is slowly slipping away from us.
when I ring up it goes to india or somewhere no suprise.
well
it makes me so mad just going to ring up and transfere everything back to natwest.
then if stuck and I ring up it will probably go to blody moscow.
if anyone can help before I transfer it weill be a real help.
the site is
www.ingdirect.co.uk
thanks.
"smile" "smile"

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