[access-uk] Re: oasys mobile phones
- From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 9 Dec 2009 15:15:54 -0000
Dear Alex,
Jackie just described where to find the manual if you have difficulties
let me know and I e-mail it to you. I also could call your customer.
I must correct this as we do give support over the phone. So you
needn't to come into our resource centre if something isn't working with
the phone or you need help with the same.
I don't know who provided this kind of information. Ask him to give me a
call
0207 391 23 08
And we'll help asap!
Best wishes, madlen
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Jackie Cairns
Sent: 09 December 2009 15:01
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: oasys mobile phones
Hi Alex
Download the manual from the online shop. When you select the Owasys
phone for more information, there should be product instructions in doc
format below. I'm surprised RNIB didn't provide this information as it
is readily available.
Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Alex Stone - CW
Sent: 09 December 2009 14:54
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] oasys mobile phones
I wonder if anyone can help me. I have a user who has bought one of the
oasys talking mobile phones, and they want some help using it. Does
anyone know where I can get an electronic copy of the manual from
please?
This phone was bought from the RNIB and they're being less than helpful,
they won't give any support without the person concerned going to the
resource centre which is not convenients
Cheers
Alex
Alex Stone
Assistive Technology Support Engineer (volunteer)
Action For Blind People
14 - 16 Verney Road
London
SE16 3DZ
tel: 020 76354946
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