[access-uk] Re: r n I b disgust me

  • From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 1 Jan 2015 20:44:01 +0100

Hi Hazel

They are getting worse and worse, something should be done.

Regards

Adrien


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Hazel Darvell
Sent: Monday, December 29, 2014 10:52 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] r n i b disgust me

Once again this organisation excel in not providing the
service for 
people they claim to help.
I wanted to buy the BT 4500 cordless phone with answerphone
but was 
told they don't provide any audio instructions.
If I want these I have to call BT.
It is my choice when setting anything up to follow by audio
instructions 
so why sell this when the majority of their customers are
visually impaired.
I have requested a call from one of the supervisers and
wonder what 
excuse they will come up with.
Needless to say I did not buy the product.
Hazel
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