[access-uk] Re: vanishing text
- From: "Hazel & Kim Darvell" <darvell1181@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 6 Feb 2012 13:29:29 -0000
Thanks for your reply Paul..
I am using Jaws with Postbox Express.
Over the weekend I had a sighted friend here , she turned Jaws off and used
the mouse, and as soon as she selected forward the text vanished.
Still trying to suss out the problem.
Hazel
----- Original Message -----
From: "Paul Benson" <paul.benson@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, February 04, 2012 10:13 PM
Subject: [access-uk] vanishing text
Hello Hazel and all,
Using a Samsung laptop, Windows 7, and Guide.
I have suffered similar in the past, and have discovered why it happened
here, though this does not automatically mean this is the answer to your
problem.
It is all to do with, what Guide announces as, the Save email and finish
it later folder, and the status of the email, when it is sent. Here is
what happened the first time I was hit. I spent about 6 hours,
constructing quite a lot of complex chess analysis, to answer a chess
problem. I was happy with the email, and after one last check, saved it in
the folder, for emails currently being worked on. I decided to check my
emails in-box, while having a coffee. Now comes the big mistake. I
returned to the folder for those emails being worked on, and since I was
satisfied the email of chess analysis was completed, I sent it without
reading it again. The body of the email, 6 hours of work, disappeared,
both in the sent email, and the email saved for my own records.
Had I just opened up the email, for one last check before sending, all
would have been fine. It was the action of re-entering the folder, for
emails under progress, and failing to open the email just before sending,
which sends a blank email.
Note, there is also a folder which Guide calls, Send saved emails later.
From there, it is possible to send a number of emails which are ready to
go simultaneously, and on selecting to send, Guide kindly counts them out
as they are sent. None of these emails will have been opened up just
before sending, and yet Somehow, these are sent correctly. It is just the
folder for those emails under progress, which can send blanks.
Finally, when I am ready to send one of those emails which had
considerable time-investment, I go through the process of forwarding it to
myself, and now I have a copy sitting in the emails under progress folder.
This is never sent, it just sits there as a back-up copy. The reason for
this, is because if I lose concentration when contemplating sending, and
forget to open it, resulting in sending a blank, then all is not lost.
Paul Benson.
-----Original Message-----
From: Hazel & Kim Darvell - Email Address: darvell1181@xxxxxxxxxxxxxxx
Sent On: 03/02/2012 09:31
Sent To: access u k - Email Address: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] vanishing text
Hello to all
I know there are lots of computer savvies out on the list and hope one of
you might be able to give me answers to my very anoying problem.
Using my Sony laptop, Windows 7, Jaws 11 and Googlemail.
the people receive them the text on the body of the email has vanished.
All that is left is the posting details.
This is so annoying as some emails have important info on them.
This even happens when I send them from my p c to Kims upstairs.
Any help would be good.
Only other answer is to dump the whole lot and believe me this is one big
possibility .
Thanks in advance.
When I forward emails and not all of them, when
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