I have written to the insurance people. I'll let you know what I hear, or
will call if I haven't heard by the end of the day.
-Tom
On Thu, May 19, 2022 at 12:10 PM Ellen Knapton <eknapton@xxxxxxx> wrote:
Tom can you address this please. Let me know.
Ellen
Sent from my iPhone
Begin forwarded message:
*From:* support@xxxxxxxxxxxxxx
*Date:* May 19, 2022 at 10:32:41 AM CDT
*To:* eknapton@xxxxxxx
*Subject:* *ACTION REQUIRED: Issues with your Certificate of Insurance
(COI)*
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Hi Ellen,
On 05/11/2022 at 10:03 pm EDT, you uploaded a certificate of insurance for
your upcoming reservation(s) at Austin Independent School District.
Details about your Austin Civic Wind Ensemble event can be found here
<https://www.facilitron.com/dashboard/reservation/HNY37U52GM9W>
Unfortunately, there are some issues with your certificate that must be
corrected as soon as possible. If you believe that your certificate is
valid and have requested a review, our team will contact you with more
information and next steps.
*Issue(s) with your Certificate of Insurance (COI)*
*Waiver Of Subrogation Endorsement:*
- The certificate must have a Waiver of Subrogation endorsement (a
checkmark under the SUBR WVD column in the Commercial General Liability
section OR must grant such a status in the Description of Operations
section)
*Sexual Abuse & Molestation Aggregate Limit:*
- The Sexual Abuse & Molestation (SAM) Aggregate limit must be at
least: $100,000
*Certificate Holder Address:*
- The certificate holder address in the Certificate Holder section
must match and be exactly formatted as:
4000 S I-H 35 Frontage Rd
Austin, TX 78704
*OR*
4000 S IH-35 Frontage Rd
Austin, TX 78704
Please ask your insurance broker/producer to correct the issues listed
above and upload your corrected certificate by clicking here
<https://facilitron.com/upload/insurance?id=627c6ad75e0f5b38e4d00582&broker=false>
or logging into your Facilitron Dashboard
<https://www.facilitron.com/dashboard/insurance>.
Please see this support page
<https://support.facilitron.com/support/solutions/articles/33000237055-how-do-i-upload-my-insurance-certificate->
for further instructions.
We urge you to contact your insurance broker/producer as soon as possible
to avoid a possible suspension of your reservation.
*Thank you, The Facilitron Team*
We bring communities and spaces together.
1-800-272-2962 | support@xxxxxxxxxxxxxx
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