No. It was uninstalled. And even if I did, there's no way I'd have the
capability to uninstall or install anything.
Miriam
From: blind-democracy-bounce@xxxxxxxxxxxxx
[mailto:blind-democracy-bounce@xxxxxxxxxxxxx] On Behalf Of Roger Loran
Bailey (Redacted sender "rogerbailey81" for DMARC)
Sent: Monday, February 13, 2017 3:17 PM
To: blind-democracy@xxxxxxxxxxxxx
Subject: [blind-democracy] Re: my computer
Do you have an earlier version of JAWS installed? If so, you could close
JAWS 16 and go to the start menu with the Windows key. Then type in the name
of the earlier version of JAWS to open it. That will give you speech while
you uninstall JAWS 16 from the control panel. Then you can install JAWS 16
again either from the DVD or by downloading it from the Freedom Scientific
web site. This is, of course, a guess on my part. I suppose that if a tech
support person couldn't uninstall it then you might not be able to do so
yourself. If you have the DVD I wonder if you could use it to run a repair.
On 2/13/2017 1:27 PM, Miriam Vieni wrote:
I've learned that my Jaws 16 is damaged and this is why I'm having so much
difficulty with articles, or it's one of the reasons why. No one can help
remotely with Tandem because of the damage that Carlos apparently
inadvertently did. The person who is attempting to assist, is looking for a
different program with which she can get into my computer to uninstall Jaws
16 and install a new Jaws program.
Miriam