[dbaust] taxi

  • From: "Trudy Ryall" <trudy.ryall@xxxxxxxxxxx>
  • To: <dbaust@xxxxxxxxxxxxx>, "Michelle Stevens home" <m1stevens@xxxxxxxxxxxxxxx>, "Heather Lawson " <lawsonhj@xxxxxxxxxx>, "Carla Anderson" <Carla.Anderson@xxxxxxxxxxxxxxxxxxxx>
  • Date: Wed, 18 Jul 2012 00:38:12 +1000

Last friday 13 july we (Michelle Stephens and I) went to a taxi forum at 
Melbourne to represent the deaf blind community and present the issues the deaf 
blind people face, For example better access to taxis in Victoria and raised 
issues such as drivers assisting with guiding, better communication and 
awareness of people with deafblindness. 

The main findings of the VCOSS Taxi Forum, held in July, were:

.Significant numbers of people are dependent on taxis for basic mobility, 
because they cannot use other forms of transport including seniors, people with 
disabilities, people in rural and regional areas;
.Taxi users see driver attitude and assistance as an integral part of the 
service - including driver's conduct, communication and awareness of people's 
requirements;
.Reliability is essential to a good service, including confidence that the taxi 
will turn up, and respond in a timely manner;
.Users require taxis that are affordable and accessible, including good taxi 
design and appropriate levels of support through the Multi-Purpose Taxi Program 
(MPTP);
.Taxi users support significant reform, focussed on improving the quality of 
taxi services, and greater choice and flexibility in the transport options 
available.

To request a hardcopy of the VCOSS reports, or the Inquiry's responses to 
submissions, contact Llewellyn Reynders, Transport and Disadvantage Policy 
Analyst on phone (03) 9654 5050, mobile 0449 553 396 or email 
llewellyn.reynders@xxxxxxxxxxxx
Trudy

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