Karen, Since it appears that you are not yet authorized to get onto the mysendero.com, I think that it would not hurt to phone into Sendero on Monday and talk to Sheila regarding the probblem, as she is the one responsible for the majority of this matter. Just tell her the situation and I am sure that she will straighten things out within a a timely matter. I am sure that you wil enjoy the new unit that you received in addition to the the new maps and points of interest that is now available. Kevin ----- Original Message ----- From: Karen Shrawder To: gps-talkusers@xxxxxxxxxxxxx Sent: Saturday, October 07, 2006 12:51 PM Subject: [gps-talkusers] Question about Program not locating maps Hello! I'm new to this list, and I hope it's ok to post this type of question. I just received my GPS version 3.5. I have installed the program, and it is working with my receiver fine. However, it will not locate my maps. I downloaded the maps from my CD that I got two years ago, because I don't have a password to download the current ones from the website, and I put them in a maps folder on my compact flash card, but I can't get the program to find them. I also copied some POI files I had before into this same maps folder on the compact flash card. What do I need to do for the program to recognize and load my maps? It's nice to know the speed and direction I'm going, but I'd like to really know where I am. <grin> Thanks in advance for your assistance. With a smile, Karen Shrawder