[gps-talkusers] SenseNav Upgrade
- From: "Tommy Craig" <tecraig@xxxxxxxxxxxxx>
- To: <gps-talkusers@xxxxxxxxxxxxx>
- Date: Tue, 7 Jun 2011 01:02:31 -0500
Hi Everyone,
I called Sendero today to see about upgrading my 2010 version of SenseNav to
the 2011 version. I was shocked to be told that instead of the $129 price
for the upgrade it would cost $349.00 because the only way to upgrade is to
buy a three year SMa.
I'm just wondering if anyone else has had this experience. I really just
want the new maps but to get them you have to upgrade the software. I was
more than willing to pay the normal upgrade price even though I think it is
rather high. I'm not sure that I am willing to pay for a SMA of a product
that may not even exist in three years. The price of the SMA is more than
what a sighted person would pay for the hardware and lifetime map upgrades.
I find this kind of price gouging very unethical and very offensive. I am
hoping that this is a mistake and that we will be able to continue choosing
whether or not we want to pay for one year of upgrades at a time or buy the
SMA. As far as I know, no other company forces you to buy a SMA in order to
upgrade. As a matter of fact most companies say you have to pay for the
upgrade before you can buy the SMA.
I do know of at least one other person who has been told the same thing.
Both of us decided not to purchase the upgrade under these circumstances.
Tommy
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