[gps-talkusers] Re: nexst version fix the fatal error in address look up?
- From: Charles LaPierre <charles@xxxxxxxxxxxxxxxx>
- To: gps-talkusers@xxxxxxxxxxxxx
- Date: Thu, 19 Jun 2008 17:57:54 -0700
Hello Roger,
Not sure where you heard the next version of Sendero GPS was coming
out soon as we are only in alpha an no where near Beta. I am also
surprised you referenced it by the version number as I didn't realize
that was public knowledge. I am also disappointed that you felt you
had to post this kind of message to our users list. I am sorry you
felt we were not listening to you. In fact having alpha/numeric
addressing is a Priority 1 issue for us, but I have over 50 Priority
1 issues (all of which could take anywhere from 1 day to 3 months to
fix). I also have added pressure from our SDK holders in other
countries to fix their Priority 1 issues. I have major concerns in
other countries that having address lookup with only the beginning of
street names is totally useless for them because all their streets
start with "Rue" or "Calle De La". How would you like to have to
always type in when doing an address lookup "Calle De La" before the
street you are looking for? Also these countries have the issue of
alpha numeric addresses as well, this is not unique to
Wisconsin. There is also the Priority 1 issue of UK Roundabouts and
not being able to navigate those a well. So please be patient with
us and if your particular Priority 1 issue isn't addressed in the
next version then I am sorry and will try to address it in the
following release as it requires a complete rewrite of the addressing
module of our software (ie. a 3 month project (smile)).
Charles LaPierre CTO
Sendero Group LLC
At 04:50 PM 6/19/2008, you wrote:
Hi Sendero Group and Mike May,
I have been continuously badgered by my customers here in Wisconsin
about the great defect in your GPS program since at least version
3.5 and has been brought to your attention and the technical support
teams attention about not being able to enter addresses in the digit
address field that have letters, dashes or other non numerical digits.
When will you correct this?
Not only in Wisconsin, have we had this lack of being able to look
up addresses with letters or dashes in the digit addresses, but in
New York, Hawaii and I am sure many many other states.
My customers are feeling strongly ripped off, especially when they
live in one of Wisconsin's cities or near by communities that have
these letters or dashes in the digit address field.
I understand version 5.0 will be coming out very soon with all new
maps and such, your technical team have told me they are aware of
this great error since version 4.0, but you need to personally
address it to them before it can be fixed.
Please don't let another version be released without fixing this
major defect in your program, otherwise offer the customers of your
product in Wisconsin and other states who have experienced this
great inconvenience a free upgrade until you correct it!
thank you.
regards,
Roger Behm
ADAPTIVE INFORMATION SYSTEMS INC.
WE MAKE TECHNOLOGY ACCESSIBLE TO THE VISION IMPAIRED AND READING DISABLED
ROGER A BEHM, PRESIDENT
1611 CLOVER LANE
JANESVILLE WI 53545-1388
VOICE: 608-758-0933
TOLL FREE: 877-792-4768
FAX: 608-758-7898
EMAIL: AISTECH@xxxxxxxxxxxxx
WEB PAGE: WWW.ADAPTIVEINFORMATION.ORG
Charles M. La Pierre
CTO Sendero Group
"The GPS company." Distributors of the mPower, PK, Victor Stream,
Voice Sense, KNFB Mobile Reader, Talks, Miniguide and ID Mate
1-888-757-6810
Lat. 37 15' 25" N Lon: 121 53' 04" W
Other related posts: