On 6/2/05, Suresh Ramasubramanian <linux@xxxxxxxxxxxxxxxx> wrote:
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Anto Paul wrote:
|
| It will be fine if it contains the explanations of each point. When I
| started posting to this list somebody told me here not to top post. I
| didint understood this and continued doing the same. The subscription
| rules of Bangalore LUG is very useful.
| http://linux-bangalore.org/blug/discussions/rules.php
|
There are other and better managed lists to choose from if you need
rules like this.
See Brian Edmonds' "Mailing List Etiquette FAQ" -
http://www.gweep.ca/~edmonds/usenet/ml-etiquette.html
Much better written than the stuff Shakti posted
| Mailing List Etiquette FAQ
|
| Copyright 1996-2004 Brian Edmonds
|
| $Revision: 1.14 $ $Date: 2004/08/12 13:50:50 $
|
| This document may be freely retransmitted in Usenet or email;
permission to reproduce in any other media should be requested from the
author, Brian Edmonds <brian@xxxxxxxx>. The latest edition of this FAQ
can be found on the web at:
|
| * http://www.gweep.ca/~edmonds/usenet/ml-etiquette.html
| * http://www.gweep.ca/~edmonds/usenet/ml-etiquette.txt
|
| There have been a number of documents written about netiquette, most
of them quite good, and this FAQ will probably seem to some to be little
more than a retelling of an old story. Those that I know of are listed
below, and I gratefully acknowledge both their instruction and their
inspiration in writing this FAQ. Primarily this is aimed towards
subscribers to the mailing lists which I run personally, but I would
like to think that it should apply equally to most any other list. If
you run a mailing list, and would like to send new members copies, or
include links to this in your list web page, please do.
|
| * RFC1855: Netiquette Guidelines
| * Emily Postnews Answers Your Questions on Netiquette
| * A Primer on How to Work With the Usenet Community
| * Rules for posting to Usenet
| * How to Write Like A Wanker
| * How to Ask Questions the Smart Way
|
|
|
| Contents
|
| * Contents
| * How do I post to the list?
| * Is there anything I should not post to the list?
| * Are there any important formatting considerations?
| * Is properly grammer and speeling imprtnt, d00dz?
| * How long can I make my .sig?
| * Should I ``crosspost'' to multiple lists?
| * Can I post binaries, or other large files to the list?
| * When replying, should I quote the previous message?
| * Should I mail a copy to the person I'm replying to?
| * I've been insulted! How should I respond?
| * My posting hasn't shown up on the list! What do I do?
| * I've been subscribed to the bounces list! What does this mean?
| * I'm not getting any mail from the list! What's wrong!
| * I've got a problem not answered here! What do I do?
|
|
| How do I post to the list?
|
| When you subscribed, you probably received an information file about
the list. Included in this information is usually the mail address to
which posts should be mailed. Typically, if you contacted the address
wilma-request@xxxxxxxxxxxxxxxx to subscribe to the group, then the
posting address will be wilma@xxxxxxxxxxxxxxxx. Or, if you contacted a
LISTSERV or Majordomo server at mail.server.site to subscribe to the
list betty, then the list address will likewise be betty@xxxxxxxxxxxxxxxx.
|
| When replying to messages you receive from the list, you should
acquaint yourself with the reply options of your mail reader. Most mail
programs will have at least two reply modes: private and group. A
private reply will go only to the person who sent the original message.
A group reply by default should go to the original author, the list, and
to any people who received private copies of the original message. You
should be able to edit this list of addresses to reduce it to just the
list address, plus any other people you think should receive private copies.
|
| Please make sure that your postings have a meaningful subject line, as
many people use this to help determine which posts to read and which to
ignore when they're operating under time constraints. If you're replying
to a message and the topic of your reply is drifting from the original
subject, then edit it. A common convention is to change a subject of
``Wilma's hair'' to ``Betty's hair (was Wilma's hair)'' when you do this
to provide continuity between the threads. Try to snip off any obsolete
``was'' bits though, or subject lines can get unmanageably long.
|
| Finally, do not use deceptive subject lines that you think may help
attract attention. It may work once or twice, but like the boy who cried
wolf, if you keep wasting people's time in this way, they'll soon start
ignoring your posts entirely. Honesty, clarity and conciseness are the
best policy when composing your subject line.
|
|
| Is there anything I should not post to the list?
|
| The basic rule is that as long as your post has some content related
to the primary subject of the list, and does not contain much off-topic
material, then it is fine for the list. Specifically, for almost every
list, this will immediately rule out many or all commercial ads,
postings on how to make money (such as MAKE MONEY FAST), sociology
surveys, help with homework, hot international news, and requests for
people to send birthday greetings to your friend.
|
| Also, you should not post inflammatory (aka flame) mail to the list.
It is perfectly fine to disagree with people publicly, but be careful
how you do it. For example, if you think someone is lying on a subject,
it may be fine to say ``Betty's claims about Wilma's hair stylist are a
lie,'' but it is over the line to say ``Betty is a liar''.
|
| On the flip side, if someone posts something with which you are in
particular agreement, that's great. You should not, however, follow up
to the list with a post containing no more than ``Me too!'' or ``Right
on, brother!'' If you have something of substance to add to the
discussion, then by all means do so, but if you simply wish to express a
simple agreement, then do it in private mail.
|
| You should not post subscribe or unsubscribe requests to the list.
They won't do any good there, and will do little more than annoy other
subscribers (unless they're filtered out by the list server, in which
case they will only annoy the list owner: not exactly a winning move
either). When you subscribe to the list, you should receive a file
explaining among other things, how to unsubscribe: keep this! If worst
come to worst, and you really cannot figure out how to leave the list,
contact the list owner and ask (politely) for help.
|
| You should also not repost private email to the list unless you have
obtained prior consent from the author. Such reposting is at best
considered extremely rude, and in some legal jurisdictions may be a
violation of copyright, or other rights of the original author.
|
| See also the related section on binaries and other large files.
|
|
| Are there any important formatting considerations?
|
| Visual formatting is very important in a textual medium like email. If
your postings are poorly formatted, they will be hard to read, and
people will tire of them quickly. As a result, fewer people will read
what you write to the end, and many will begin to skip your posts entirely.
|
| Most importantly, learn to use the enter (or return) key on your
keyboard. The video display width of many network users is limited to 80
columns, and text which wraps beyond that length is quite a bit more
difficult to read. Since your text may be indented when quoted by others
you should keep your lines to a maximum length somewhere below that
point -- around 70 characters is a good target. There are of course
exceptions, such as wide tables, and long URLs, but the rule is to keep
it well under 80.
|
| Be careful if you use a program which wraps your posts when you send
them. If you wrap at a wider column than it does, you may end up with
alternating long and short lines where it wraps one or two words from
each long line, but fails to join them to the next. If you know that
your software operates this way, you may be best off to simply write
each paragraph as one long line, and let it do all the wrapping. Be very
sure that this is the case though, as postings that come through with
really long, single line paragraphs are also annoying to read.
|
| Wrapping at a considerably narrower margin, such as 40 characters is
also more difficult to read, as one must page down much more often.
However, don't be afraid to use blank lines to separate your paragraphs,
and do break your text into paragraphs. In fact, keeping paragraphs
fairly short is also easier to read; around ten lines is a good upper limit.
|
| Be careful when using tabs for indenting, as they will display
differently on other platforms. Also, avoid control characters and other
fancy visual effects which are likely platform specific. When composing
(and reading) mail, you're best to stick with a mono-spaced font (as
opposed to proportionally spaced), and avoid anything other than the
most basic text you can use to get your message across.
|
|
| Is properly grammer and speeling imprtnt, d00dz?
|
| Like formatting, grammar and spelling are also very important in a
textual medium. One author, whose name I have forgotten, has compared
posting material containing glaring grammar and spelling mistakes with
being dirty and unkempt in personal contacts. In any case, your postings
reflect on you, so you should be proud of them.
|
| Also keep in mind, that with the proliferation of network indexing
services, it is becoming easier all the time to quickly compile a
personality profile of a network user based on what he or she posts,
both to Usenet, and (currently to a lesser extent) on mailing lists. Be
aware that your friends, family, romantic interests, and employers
(current and future) will all have access to this information. Again,
others will judge you based on both what you say, and how you say it, so
give each posting careful thought.
|
| On the flip side, it is generally not worthwhile to publicly correct
the spelling or grammar in something written by someone else. For many
users on the net, English is not their first language, and even for some
for whom it is, they may have disabilities which prevent them from using
it as easily as others. Some people will appreciate correction, and take
it as a learning experience, but it should always be done via private
mail (never publicly), and you should tread carefully.
|
| Finally, do use punctuation, and put spaces in the right places around
it. Also, use capitalization properly (NO SHOUTING, please), and avoid
using short forms such as dropping vowels, or substituting 4/for, u/you,
r/are and so on. Such practices might make things easier for you, but it
makes deciphering your writing that much harder for everyone else who
you're expecting to read it. You can make an exception for smilies and
common acronyms, such as OTOH, YMMV, BTW, and such, but don't overdo it,
and be careful not to confuse your audience.
|
| In short, to borrow from the informal guideline given in many network
protocols: be conservative in what you produce and liberal in what you
accept.
|
|
| How long can I make my .sig?
|
| Ideally it should be as short as possible while still getting across
whatever you feel is important that it contain. The very best .sig of
all is probably just a single line with your name and email address.
Remember that while an ASCII graphic or witty saying may be cool the
first time, it's going to be boring by the time someone sees it five
times, and if it's large enough to attract the eye, will get annoying
very quickly.
|
| Unlike news, where space is relatively cheap, so larger sigs are more
forgivable, and four lines or more is typically the norm, mailing lists
feed into a person's private mailbox. Thus, each subscriber is paying
for every byte you send them, so if too much of that is a .sig which
contains no useful information, but is just repeated over and over, many
people will quickly start to feel less favourably inclined towards your
contributions to the list.
|
|
| Should I ``crosspost'' to multiple lists?
|
| Almost always, the answer to this is no. Most mailing lists are
topically disjoint, and there is very little that is equally appropriate
for posting to a number of them. It can also be annoying, as usually
subscribers will get a copy of your message for each list they're on
that you post to -- more than two or three of those and you can have a
lot of annoyed people knocking on your mailbox.
|
| That said, there may be some occasional instances where it would be
appropriate to post to a number of lists at once. If you think this is
the case, then you should probably contact the owner of each list and
make sure that they agree before proceeding.
|
|
| Can I post binaries, or other large files to the list?
|
| Almost always, the answer to this is no. Mail sent to mailing lists is
going into subscribers' private mailboxes, some of which are not set up
to handle really large pieces of mail. Typically, you should put large
files up on an ftp or web site, and then post an announcement to the
list with instructions on how to access the files. If you do not have
access to ftp or web facilities, contact the owner of the list, and she
or he may be able to help you out.
|
| There may be a few cases where posting such material would be
appropriate, but you should definitely contact the list owner first and
make sure you have his or her approval before doing so.
|
|
| When replying, should I quote the previous message?
|
| Most certainly. You should always provide some context to your replies
so that people who may not have been following the thread closely, or
who have other things on their minds will easily be able to determine
what you're talking about.
|
| However, when quoting, be very careful to edit the quoted sections
down to the bare minimum of text needed to maintain the context for your
reply. There is very little on a mailing list that is more annoying than
paging through a few pages of quoted text only to read a few lines at
the end. Also be careful that you clearly indicate what text you're
quoting (as opposed to what you're writing), and if possible, cite the
author of the original text.
|
| If your mail program wants to attach the whole message you're replying
to on the end of your replies, please do not let it do this if you can
possibly avoid it. It is a good thing to include excerpts from previous
messages with your replies to maintain a logical flow of discussion, but
it is almost always a bad thing to include the entire text of a message
being replied to, be it at the start or end of your reply.
|
|
| Should I mail a copy to the person I'm replying to?
|
| That depends, but usually the answer is no. Unlike news, where
followups may take days to reach the original author, and may sometimes
never make it at all, mail service is typically faster and more
reliable. Also unlike news, private copies of postings to mailing lists
will result in multiple copies arriving in the recipient's mailbox,
rather than just one. Unless you have good reason to believe that the
person needs your answer as soon as possible, then they'll probably
thank you if you stick with just sending it to the list.
|
|
| I've been insulted! How should I respond?
|
| Ah, congratulations. You've never been properly welcomed to the net
until you've been flamed. Your response can take a number of forms. The
first and most important thing you should do is to take a break and cool
off. Replies written in the heat of anger are seldom any better than the
postings which inspire them. Revenge is a dish best served cold, as they
say.
|
| Now that you've cooled off, go back and consider the offending
material again. If it's nothing but baseless lies and fabrications that
no rational person would believe, then the best response is to
completely ignore it. If it contains material that you would consider to
be of a slanderous or threatening nature, then you may wish to forward a
copy to the user's postmaster and request that they have a word with the
individual about the proper use of the net.
|
| If, on the other hand, the posting contains inaccuracies which you
feel need to be addressed, then it is perfectly reasonable to send a
followup message which does so. However, the ideal approach is to ignore
any hysteria, and stick with the facts. Be reasonable and rational,
point out your attacker's errors, and their attack will usually collapse
around them. In particular, avoid any personal attacks on an
individual's intelligence, age, character, etc. At the very least, if
you cultivate a reputation of being level-headed, then most people will
gladly give you the benefit of the doubt over a knee-jerk flamer.
|
| The final option is to flame them in return, but be very careful when
deciding on this course of action. Well crafted flames are a thing of
beauty, but are extremely difficult to write. The ultimate goal of a
flame should be that the recipient know deep in his or her heart that
s/he has been terribly insulted, but s/he should not consciously be able
to figure out why s/he feels this way.
|
|
| My posting hasn't shown up on the list! What do I do?
|
| Probably, just be patient. Sometimes the list server will be off-line,
or be too busy with other things to deal with your mail right away.
Also, some lists are restricted to posts by subscribers only, and if the
address you post from does not match the one you're subscribed under,
your posting may be delayed for approval by the list owner. If the list
owner is away or busy, then it may be some time before your message gets
approved.
|
| If a few days go by with no sign of your post, then the next step
should be to write the list owner and inquire if there's a problem.
Include as much information as you can regarding what your original
posting was about. If still nothing has happened after a week, and if
your message is still relevant, then it's probably entirely reasonable
to post it again. Mail is generally more reliable than news, but things
still get lost occasionally.
|
|
| I've been subscribed to the bounces list! What does this mean?
|
| This means that your email account has, for at least a short period,
been refusing to accept messages from the mailing list. This may happen
because your mailbox has filled up (i.e. over quota), or it may be due
to system problems at your site, or even network problems beyond local
control. Every time a subscriber's mailbox starts bouncing mail, a copy
of each posting to the list is returned to the list owner. Even if only
a small percentage of addresses on a list are having problems at any one
time, for a large and/or busy list this can add up to quite a bit of mail.
|
| Some list owners will simply unsubscribe offending accounts from the
list, while others will have the option of moving bouncing accounts to a
separate list. Majordomo, in particular, supports a bounces list, to
which bouncing addresses can be moved, and which will provide a daily
reminder to addresses on the list that their status has changed.
Included in these reminders are instructions on how to get off of the
bounces list, and rejoin whatever list(s) you were originally on.
|
|
| I'm not getting any mail from the list! What's wrong!
|
| Well, most likely this simply means that no one is posting anything.
If you've got something to say, then post it and see if you can start up
the discussion again. Do not, however, send a ``test message'' to the
list, as it's unlikely that all the subscribers want to receive such
junk mail. It's perfectly reasonable for a list to be dormant for long
periods between bursts of traffic, as not all topics can be interesting
all the time.
|
| On the other hand, it is also possible that you are no longer
subscribed to the list, whether due to your mailbox bouncing for too
long, or due to some other system error. The easiest way to determine if
this is the case is simply to resubscribe to the list. If you're already
on the list, then the list server should return a message stating as
much; if not, then you're back on the list and the problem is solved.
|
| The final possibility is that the list has died, whether this is due
to the owner not paying his bills, just getting sick of the whole thing,
or some other reason, who knows. In this situation, the best course of
action is to attempt to contact the list owner and verify the problem.
If it turns out that the list has been shut down on a permanent basis,
then you may be able to obtain the old list of subscribers and restart
the list yourself. If a full subscriber list is not available, then
you'll have to contact everyone you knew from the list and decide where
to go from there.
|
|
| I've got a problem not answered here! What do I do?
|
| Your best resource is the list owner. If you do not actually know who
that is, for a list named wilma@xxxxxxxxxxxxxxxx, typically mail to
either owner-wilma@xxxxxxxxxxxxxxxx or wilma-owner@xxxxxxxxxxxxxxxx will
reach the list owner. If neither of these work, then contact
postmaster@xxxxxxxxxxxxxxxx and inquire how to reach the owner of the list.
|
|
| Brian Edmonds, August 12, 2004
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