Hi Doug -- I wonder if you could contact me off list regarding the Cisco Jabre scripts. -----Original Message----- From: Doug Lee [mailto:doug.lee@xxxxxxxxxxxxxxxx] Sent: Thursday, February 19, 2015 10:52 AM To: jawsscripts@xxxxxxxxxxxxx Subject: [jawsscripts] Re: Chain issue on an installation of a script The error you show here is usually caused by having a copy of the JAWS shared-folder default.jsb/jss in the JAWS user folder. This happens if you manually compile default.jss in the JAWS Script Manager for some reason. In this event, the solution is to delete default.jsb/jss/jsd (however many of them exist) from the JAWS user folder and then run the installer again. If you had modified default.jsb/jss in the user folder, you might first want to pull out those modifications for insertion into the default.jss generated by the installer after it runs again. CAUTION: Do not modify or remove any files in the JAWS shared folder, as this can lead to JAWS instability or failure. Hope this helps. On Thu, Feb 19, 2015 at 09:29:15AM -0800, Don Mauck wrote: Hello list -- Does anyone understand how to fix this issue in JAWS16. It worked fine in JAWS15. JAWSUtil command: chain "default" add j4w_default.jsb Command returned 1. Output: Error: default.jss is not a script chain manager file. End of output. Restoring this JAWS folder to its original state. JAWSUtil command: chain "default" remove j4w_default.jsb Command returned 1. Output: j4w_default.jsb not found. End of output. JAWSInstallDirs is C:\Users\dmauck\AppData\Roaming\Freedom Scientific\JAWS\15.0\Settings\enu. Only 1 of 2 installations succeeded. Output folder: C:\Users\dmauck\AppData\Roaming\Custom JAWS Scripts For Cisco Jabber Created uninstaller: C:\Users\dmauck\AppData\Roaming\Custom JAWS Scripts For Cisco Jabber\uninst_jfw_j4w.exe Create folder: C:\Users\dmauck\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Custom JAWS Scripts For Cisco Jabber Create shortcut: C:\Users\dmauck\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Custom JAWS Scripts For Cisco Jabber\Uninstall Custom JAWS Scripts For Cisco Jabber.lnk Writing log file. -- Best Regards: Don HYPERLINK "http://www.oracle.com/" \nOracle Don Mauck | Accessibility Evangelist Phone: HYPERLINK "tel:+1%203033344184"+1 3033344184 Oracle Accessibility Program Office 7604 Technology Way | Denver, Colorado 80237 HYPERLINK "http://www.oracle.com/commitment" \nGreen Oracle Oracle is committed to developing practices and products that help protect the environment __________??? View the list's information and change your settings at http://www.freelists.org/list/jawsscripts -- Doug Lee, Senior Accessibility Programmer SSB BART Group - Accessibility-on-Demand mailto:doug.lee@xxxxxxxxxxxxxxxx http://www.ssbbartgroup.com "While they were saying among themselves it cannot be done, it was done." --Helen Keller __________o?= View the list's information and change your settings at http://www.freelists.org/list/jawsscripts __________� View the list's information and change your settings at http://www.freelists.org/list/jawsscripts