[projectaon] Re: Fwd: [jonblake 81157683] Followup regarding your site projectaon.org
- From: Jonathan Blake <jonathan@xxxxxxxxxxxxx>
- To: Project Aon List <projectaon@xxxxxxxxxxxxx>
- Date: Thu, 7 Nov 2013 08:01:33 -0800
Thanks for the suggestions. I've asked them to look into it,
especially since we have no way to investigate with the website down.
I can't even access usage logs through their administrative website.
We'll see what they say.
One possible solution is to move to a virtual private server but that
wouldn't solve the underlying issue. It would just isolate the problem
to us. :-/
Jon
On Thu, Nov 7, 2013 at 7:08 AM, Nicholas Jankowski <jankowskin@xxxxxxxx> wrote:
> agree with David's suggestion. My guess is you could ask them for the usage
> profile over the past few months, and try to identify whether it was a
> sudden traffic increase and when that started.
>
>
> On Thu, Nov 7, 2013 at 9:20 AM, David Davis <feline1@xxxxxxxxxxxxx> wrote:
>>
>> oo-er!
>>
>> It wasn't me :/
>>
>> Usually in these kind of situations, it turns out the site has been hacked
>> in some way, and is being used as a relay for spambot traffic or something
>> similar.
>> Can you not get the hoster to check their logs and tell you where all the
>> bandwith is being guzzled to?
>> David
>> On 7 November 2013 13:51, Jonathan Blake <jonathan@xxxxxxxxxxxxx> wrote:
>>>
>>> The website has been disabled. Does anyone know of a reason that the
>>> bandwidth to the website would have increased dramatically in the last
>>> while?
>>>
>>> Jon
>>>
>>> ---------- Forwarded message ----------
>>> From: DreamHost Customer Support Team <support@xxxxxxxxxxxxx>
>>> Date: Thu, Nov 7, 2013 at 2:28 AM
>>> Subject: [jonblake 81157683] Followup regarding your site projectaon.org
>>> To: jonathan@xxxxxxxxxxxxx
>>>
>>> Hello Jonathan,
>>>
>>> Unfortunately, due to the amount of traffic still trying to access your
>>> site after we disabled the web directory, we were forced to disable it on
>>> our end to prevent it from causing further issues on your shared server.
>>>
>>> In order for us to re-enable your site, please reply back with any plans
>>> you have to lower the amount of usage your site is currently receiving,
>>> or you may want to consider upgrading to a VPS. I'm afraid with the usage
>>> being what it is currently, we're not able to keep it active in its
>>> current state as it is causing severely high loads on your shared server
>>> which is affecting other customers.
>>>
>>> Thanks!
>>> Chalise
>>>
>>> --
>>> DreamHost Support Team + support@xxxxxxxxxxxxx
>>> Earn over $97 for each referral: http://www.dreamhost.com/affiliates/
>>> To continue this support case, just reply to this email.
>>> Open a new case at: https://panel.dreamhost.com/?tab=support
>>>
>>> ~~~~~~
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>>>
>>>
>>
>
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