[vicsireland] Fw: (IUTKID:1-53303 ) ebook

  • From: "Mike Meaney" <mikemean@xxxxxxxxxxxxxxxx>
  • To: "vics ireland" <vicsireland@xxxxxxxxxxxxx>
  • Date: Mon, 26 Jun 2006 11:32:42 +0100

Hello there,
This is the reply I got from my e-book provider. Not much joy Mike
----- Original Message ----- From: <tech.support@xxxxxxxxxxxxx>
To: <mikemean@xxxxxxxxxxxxxxxx>
Sent: Wednesday, June 21, 2006 7:04 PM
Subject: Re: (IUTKID:1-53303 ) ebook



Dear Mike,

Thank you for your reply. We do not intend to discrimate against anyone and I do apologize that you feel we have not considered people with disabilities. Unfortunately thet agreement that we have setup with Adobe is one that we feels works best for our authors. There are specific limitations on what we can offer with the DRM restrictions and one of those is that it is not transferable into any other form. I have passed this information on to our suggestions for future changes and we will look into adding this to our e-books in the future.

Regards,

Blair Wyant
iUniverse Author Services

------Original Message------
From: "Mike Meaney" <mikemean@xxxxxxxxxxxxxxxx>
Subject: ebook

You wrote,


Dear Mike,

Thank you for contacting iUniverse. Unfortunately all of our e-books are
created with the DRM restrictions attached. We are unable to separate
them and send you a different file. I am not aware of any restrictions
regarding screen readers but it could be possible that the DRM isshould
consider
restricting this. If you would like, since you are unable to use the
e-book, I would be happy to issue you a refund for your order. Please
let me know what you would like to do.

Regards,

Blair Wyant
iUniverse Author Services

Hello Blair

As a blind person I felt very disappointed with your response to my son's
enquiry regarding the reading of your e-book.
I personally would have thought your organisation would have considered
people with disabilities when setting up your system (believe it or not
people with disabilities  generally like to study too) I would appreciate
further input from your company into sourcing  material blind people can
access .
As for refunding me? I would much prefer you keep it and put it towards a
better educational future for all.
Yours sincerely.

Mike Meaney.






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