[vicsireland] Re: Worrying message from Indigo! - update

  • From: eoconnor@xxxxxxx
  • To: vicsireland@xxxxxxxxxxxxx
  • Date: Mon, 9 Jul 2007 14:39:30 +0100

Hi Paul and Tim,

Many thanks  for a quick response to my email.

I rang Indigo Customer Support, and was told that they couldn't confirm 
whether or not an email had been sent.    I could have given my email 
address for purposes of logging my query, but I understand that it would 
not help   them in ascertaining whether they actually sent me an email.

I was told, however, that they normally wouldn't send such an email, and 
if they did, it would be from 
Abuse, (rather than Postmaster,) at Indigo.

Their normal procedure , would be to contact a customer by letter, if 
necessary.

The rep to whom I spoke, felt that more than likely, the email was spam. 

I think I'll email them, (for informational purposes,) as  I was told that 
they hadn't heard of other customers receiving similar emails, supposedly 
from the Postmaster at indigo. 

On a different topic, you may remember last week a friend  had a problem 
transferring a file to a memory stick.  As was suggested on the list, it 
had to do with the subfolder in which the file was located.  Once the file 
was moved to the desktop, it transferred without any problem.

As people were good   enough to advise, thought I should let them know the 
outcome.

Regards ,

Eamonn






"Paul Traynor" <paul.traynor@xxxxxxx>
09/07/2007 12:14
Please respond to paul.traynor
 
        To:     <eoconnor@xxxxxxx>
        cc: 
        Subject:        Worrying message from Indigo!

Hi Eamonn,

If I were you I would contact indigo via email support or by the phone. It
sounds like a spam message to me but even I cannot be sure so follow it up
and don't wait for suggestions here on the list.

Paul.



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