BlankHi Paul, I had this problem during the week too, on my laptop in work. Having observed some of the responses that came into you, I am using JAWS 9.0 and a laptop. However I do have a USB Keyboard. With mine it was the numbers across the top - directly above the letters - that were not being announced properly. One - five were okay but six - the key directly to the left of back space were all coming out as grav. When I pressed the back space on them it would call out the character that was there though. I do remember having this problem before but only with two letters/numbers. I was using MS Word at the time and MS Outlook. Regards Roslyn ----- Original Message ----- From: Paul Halligan To: vicsireland@xxxxxxxxxxxxx Sent: Monday, January 12, 2009 1:57 PM Subject: [vicsireland] jaws not saying letter pressed hi folks when i press the letter j or the letterw jaws is not saying that letter, instead it says grav . any ideas? thanks in advance. Paul H