Hi Joan Anne Funny you should mention this but I had exactly the same problem last week. I was given a number to ring and when I did call the number, I found the staff weren't particularly helpful. I did find the site accessible until I tried to book the tickets. I do have some vision but I still was not able to read the word. I had hoped that there might have been an audible version of the word like the one you get when you sign up for the Microsoft Passport but unfortunately there was not. Ulla -----Original Message----- From: Joan Ann Brosnan [mailto:joanannbrosnan@xxxxxxxxxx] Sent: 26 July 2006 15:40 To: vics Subject: [vicsireland] ticket master Hi all I was trying to book tickets for a concert on ticket master last night. I managed to find the concert but when it came to booking the tickets, I was brought to a screen that asked me to type the word that was shown which of course, I couldn't do. It then brought me to a page for people with special needs and told me to ring the number to book tickets. I am just wondering if anyone using jaws has had success booking tickets on-line using ticket master? Thanks Joan Ann.