This is bad news Dave and thanks for pointing this out. It's terribe to see an
accessible service degrading because nobody is paying attention. I suggest you
contact the RTE Accessibility Officer and the RTE Player team.
The Accessibility Officer used to be Isabel Charleton but she has retired so
I'm trying to find out who has replaced her in that role. When I find out I
will talk to them myself and also give you their contact details.
The Player team can be contacted by emailing playerfeedback@xxxxxx.
On the RTE website under Access to RTÉ's Services for People with Disabilities
it says Section 26 (1) of the Disabilities Act 2005 requires a public body to
provide access to its services to people with disabilities where practical and
appropriate. If a member of the public feels that RTÉ in its provision of
services discriminates against a person with a disability a complaint may be
made to complaints@xxxxxx.
We need to let them know that this isn't acceptable.
Mark
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of David Nason
Sent: 02 January 2019 21:05
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] RTÉ Player app
Hi All, and happy new year.
A couple of weeks ago there was a major update and re-design to the RTE Player
on iPhone and iPad.
Sadly, the app has gone backwards in terms of accessibility in this update.
Previously, the app was pretty much perfect in my opinion, but the new one has
unlabelled buttons dotted around the place, and unclear elements, and the video
player, playback controls etc, is now inaccessible.
This is obviously very disappointing. We pay the license fee just like everyone
else, so should expect the same service.
This is even worse when something that was accessible takes retrograde steps.
As well as being morally problematic, I wonder do RTE, as public broadcaster
and license fee recipients, have a legal obligation here?
It's also a pour user interface in general in my opinion. But I guess that's a
different matter ☺️
Many thanks,
Dave
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