Thanks Pat
Sent from my iPhone
On 8 Jan 2019, at 17:42, pat mccarthy <patmk1@xxxxxxxxxxx> wrote:
Sorry it looks like I was wrong about Who is RTÉ access officer. Kevin Burns
is the currant Access Officer in RTÉ. You can contact him on 012083288 or by
email to kevin.burns@xxxxxx
On 7 Jan 2019, at 2:18 p.m., pat mccarthy <patmk1@xxxxxxxxxxx> wrote:
it took a bit of trawling, but according to rte website their access
officer is. The RTÉ Access Officer is a member of RTÉ Corporate Human
Resource team and is responsible, where appropriate, for providing or
arranging for and co-ordinating assistance and guidance to persons with
disabilities accessing the services provided by the organisation.
Michael O’Brien, the RTÉ Access Officer, is located in Corporate HR and can
be contacted at 01 2082469 or at michael.obrien@xxxxxx.
Complaints:
It is RTÉ’s policy that all complaints will receive meaningful replies which
attempt to address the issues raised in the complaint. Initially, complaints
about disability issues under this policy should be made to RTÉ Access
Officer.
I hope this information is correct
pat
On 4 Jan 2019, at 12:41 p.m., David Nason <dnason@xxxxxxxxx> wrote:
Thanks Mark and All.
I will contact RTE as well.
By the way, how do I join this VIPS list that I'm always hearing about?
Cheers,
Dave
Sent from my iPhone
====================On 4 Jan 2019, at 12:27, kathleen doyle <ktdoyle42@xxxxxxxxxx> wrote:
Thanks tim, yes I am using outlook.
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of ;
tim.j.culhane@xxxxxxxxx
Sent: Friday, 4 January 2019 11:48 a.m.
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] RE: [vicsireland] RE: [vicsireland] RE:
[vicsireland] RE: [vicsireland] RTÉ Player app
Hi Kathleen and Paul,
I'm presuming you are both using Outlook to read Mark and Eamon's
messages?
There is an issue with Outlook which can result in some messages
appearing blank when sent to a mailing list in a specific format.
Mark / Eamon, if you can make sure you are sending messages in plain text
format that would help.
You can always read the messages using another mail client such as
Thunder Bird or if using the iPhone then the iPhone mail app.
I've pasted in the contents of Mark and Eamon's messages below.
Tim
"
[vicsireland] RE: [vicsireland] RE: [vicsireland] RTÉ Player app
This is bad news Dave and thanks for pointing this out. It's terribe to
see an accessible service degrading because nobody is paying attention. I
suggest
you contact the RTE Accessibility Officer and the RTE Player team.
The Accessibility Officer used to be Isabel Charleton but she has retired
so I'm trying to find out who has replaced her in that role. When I find
out
I will talk to them myself and also give you their contact details.
The Player team can be contacted by emailing
playerfeedback@xxxxxx.
On the RTE website under Access to RTÉ's Services for People with
Disabilities it says Section 26 (1) of the Disabilities Act 2005 requires
a public body
to provide access to its services to people with disabilities where
practical and appropriate. If a member of the public feels that RTÉ in its
provision
of services discriminates against a person with a disability a complaint
may be made to
complaints@xxxxxx.
We need to let them know that this isn't acceptable.
Mark
"
"
Hi folks,
I rarely use the player, so have no real experience as to its
accessibility.
However, I have a memory in the back of my mind, that a few years ago,
someone was hired specifically to revamp the player, so it would be
accessible.
Having said that though, I'm not sure if it was the radio or tv player.
Perhaps it rings a bell with some others on the list?
Mark, many thanks for the contact info. I'll certainly take a look at it
now.
A very happy New Year to those on the list, and thanks for all the advice
during 2018.
Eamonn
"
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx <vicsireland-bounce@xxxxxxxxxxxxx>
On Behalf Of kathleen doyle
Sent: Friday 4 January 2019 11:28
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] RE: [vicsireland] RE: [vicsireland] RE:
[vicsireland] RTÉ Player app
Hi Mark, there was no text in the message field in your e-mail re the rte
player ap.
Kathleen Doyle.
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Mark Magennis
Sent: Friday, 4 January 2019 9:45 a.m.
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] RE: [vicsireland] RE: [vicsireland] RTÉ Player app
====================
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===========================================================
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