[access-uk] Re: BT Broadband Question
- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 7 Dec 2009 11:12:37 -0000
Hi Saqib
I only moved from Sky because they don't offer broadband on its own, it has to
be with a TV package, and I decided it's not worth it any more. As I have a BT
line anyway, I felt it was just as convenient to go with BT, otherwise I would
have stayed put.
Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Saqib
Sent: 06 December 2009 15:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Broadband Question
I've had months of the same problem and that's why I'm no longer with them.
It's much better with Sky. I pay £5 per month for 40GB of data and I only ever
use around 5GB tops. I've never had a problem with the wireless modem.
When I was with BT it was so randam and they use to get me to open the cover on
the main socket.
--------------------------------------------------
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
Sent: Sunday, December 06, 2009 3:48 PM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: BT Broadband Question
> That is interesting Jackie. Now someone set up mine and it is a BT
> Home Hub and the person who set it up informed me that it woujld take
> 30 minutes at least to settle if ever I unplugged it. That was a load
> of rubbish too, it takes about 3 minutes or less. What amuses me when
> I've had to contact BT is that they ask me which light is flashing or
> which light is not flashing, even when I have told them that I am
> visually impaired. Then they have said, well we cannot discuss it
> with you, you will have to have someone there who can see to sort it
> out to which i replied that was a load of rubbish too!!! Anyway I had
> the problem my Internet light was off and fair enough, true to BT,
> they did say there were problems in the area and it would right itself
> when the problem was solved. I thought not a problem. They gave me a
> telephone number to phone to check on this and when I phoned my area
> was not included as having a problem!!! *smile*. Anyway after some
> hours, hay presto, the Internet light came on and I was up and away again.
>
> Eleanor
> ----- Original Message -----
> From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Sunday, December 06, 2009 3:35 PM
> Subject: [access-uk] Re: BT Broadband Question
>
>
>> Hi Chris
>>
>> I've just gone to BT within the last week or so. I didn't install
>> anything, simply plugged the cables in and set up my account.
>>
>> A word of warning though. I had ructions with BT to start with
>> because my modem light kept flashing on and off every 10 seconds. My
>> colleague James popped round and kindly announced to BT that my modem
>> was resembling a Christmas tree with its lights flashing constantly.
>> We were both told that I needed to let the modem settle for up to 10
>> days to ensure that I was getting a constant static signal. What a
>> load of old cock and bull. I politely asked them if they'd keep my
>> charges at a static zero until this settled, but they didn't seem to
>> understand!
>> (smile).
>>
>> It has now settled, which is perhaps just as well for them.
>>
>> No, don't install any software, just plug it in.
>>
>>
>> Jackie Cairns
>> Braille Specialist
>> Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology
>> Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton
>> NN3 6WD
>> Telephone: 01604 798024
>> Fax: 01604 798090
>> Web: www.sightandsound.co.uk
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>> Behalf Of Chris Hallsworth
>> Sent: 06 December 2009 15:18
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] BT Broadband Question
>>
>> Hello all,
>> My friend will be getting a new laptop with Windows 7 Home Premium
>> this coming week. She's currently with the above provider. Does she
>> require the software they give you or can she just plug in the
>> Ethernet cable and get internet access right away?
>> Just want to be safe and sorry.
>> Thank you very much. Take care.
>> From Chris.
>>
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