Hi Steve I do see what you mean. I read braille, have an Optacon and scanner for print, have tape, CD and DAISY players, so I could cope with everything. I also have a computer for e-mails and text instructions. However, I am just too clever by half, and a lot of people are not! Large print would cover the vast majority of people registered blind or partially sighted. Tape is said to be dying out, although it probably would still cover a large section of our population. DAISY would only cover TB library members, which at present comes to 42,000 people. Do we know how many of us have access to computers and use them as regularly as we do? There are many facets to this problem of providing access to all kinds of things. We get very frustrated when we can't get what we want, but on the other hand, how can companies, whether specialist or not, hope to provide all formats simultaneously? Wendy _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 18 October 2007 09:51 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Buying specialist technology without accessible instructions Hi Jackie, I totally agree with you here. But I can also see the other side. If you offer something by default in an alternative format, what format do you offer it in? If you give someone a tape, they may not have a tape recorder. Unlikely, but I have come across it. If you give someone a CD player, they may not have the machine to play it on. Give them a Daisy book, and again the same applies. Give them Braille, and they may not be able to read it. So while I fully agree with you, what alternative format do you give them by default? And I stress by default. If I sell you a Colorino, I know you have a computer, so I can Email you the instructions. But what would be the point in my giving you large print by default, if I know you are totally blind? I would ask someone what their format of choice would be and try to comply as best I can. But the default access method worries me. If you give it to most, but not all, blind people, then at least someone sighted may be able to read the print in the family, as a stop gap, until they can request that alternative format. So I favour the individual requesting the format of choice, then hopefully, but not always admittedly, they get it. All the best Steve _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 18 October 2007 09:41 To: Access UK Mailing List Subject: [access-uk] Buying specialist technology without accessible instructions On the subject of buying specialist technology with inaccessible instructions, I'll be very careful how I phrase this because it's something I've beefed about for years, and it still goes on. In my personal and humble opinion, wherever a company - no matter who that retailer is - sells a product or service to someone with a visual impairment, the instructions accompanying that item should be in an alternative format to standard print. How can we have the DDA in this country if those who have direct influence to ensure accessibility is met don't in fact comply? We have invested a lot of money on access technology over the years, yet I still find myself having to request materials in my preferred format. Using the examples of both the Colorino and talking tape measure from Caretec, neither has accessible instructions, even though I have sussed out how to use them satisfactorily. But that isn't the point. If I could read the instructions, I could surely see to use an ordinary measure and not need a detector to tell me my colours? That's where I'm coming from anyway, and I mean no disrespect to any retailer or individual on the list. Most companies that deal with specialist equipment do offer alternative formats, whether it be through intuitive help on the device itself, or instructions and quick start references that accompany it. But there is still an issue with this. Jackie