Hi,
You're the first to report that particular one to me. Let me find out what
Riitek have to say about it and get back to you.
Thanks.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Martha Burke
Sent: 21 May 2015 10:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Entering in to a Contract
Hi Steve, one other problem with the keyboard is that when fully charged, it
will suddenly stop writing and I cannot get anything of any of the keys,
maybe one would refer to it like as if it freezes. Only way I can resolve
this is by turning it off at the side and on again. Surely another flaw in
it What do you suggest I do about this problem?
Eleanor
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 13, 2015 5:25 PM
Subject: [access-uk] Re: Entering in to a Contract
Hi Eleanor,
Many thanks. Apology certainly accepted. I will always help out where I
can. If you get more trouble with the keyboard, please come back to me
and
I'll do my best to resolve it.
Thanks.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Eleanor Martha Burke
Sent: 13 May 2015 16:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Entering in to a Contract
I have done a reboot and it is working fine just now, even the backspace
key
which would not move before. I am sorry that Steve felt he had to
identify
himself as the seller as I had not and I would like to take this
opportunity
of saying that I have always felt Steve is doing a great service with
Computer Room Services and have in the past written this to Steve.
However,
a public apology to everyone on the list and to Steve.
Eleanor
----- Original Message -----
From: "David Quarmby" <david.quarmby@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 13, 2015 3:35 PM
Subject: [access-uk] Re: Entering in to a Contract
Hi Eleanor,
this is an IOS bug and not one with the keyboard. I can appreciate the
difficutly as I frequently get frustrated with this bug myself and find
I
have to reboot or do a soft reset to clear it so the the keyboard inputs
correctly.
regards
David Quarmby
quarmby@xxxxxxxxxxxx
07736 087019
Registered Charity Number 1160580
KVIN, Edith Key Centre, 8 Upperhead Row, Huddersfield HD1 2JN
Directions: turn immediatley right after leaving the bus station main
entrance, we are located at the fourth door on the right,access is
through
an automatic door into reception.
www.kvin.org.uk
www.tail.org.uk
----- Original Message -----
From: "Eleanor Martha Burke" <eleanormarthaburke@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 13, 2015 2:39 PM
Subject: [access-uk] Re: Entering in to a Contract
You did not inform me of these bugs at the time of purchase because if
you had I would have opted not to purchase at the time I did so
therefore
I was not in posession of all the facts.
Eleanor
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 13, 2015 12:22 PM
Subject: [access-uk] Re: Entering in to a Contract
Hi,
For the record, the supplier is me. The bugs that are generally
contained
within the keyboard are iOS bugs. For example, the double lettering
experienced in recent iOS updates only appears on iOS, not Android.
This is
the only bug with the keyboard I am aware of.
Eleanor has just informed me that the backspace key doesn't work, which
of
course could be a faulty keyboard, as I have tested with keyboards here
and
it does under iOS 8.3. In that instance, sure we would repace the
keyboard
or refund it, whatever.
So the term Fit For Purpose is a tricky one here. I merely advised
Eleanor
to take it up with Apple, as the Bluetooth problems are clearly iOS
bugs,
which Riitek and I know of.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Eleanor Martha Burke
Sent: 13 May 2015 10:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Entering in to a Contract
I have entered in to a contract with a supplier of a bluetooth
keyboard.
I
find the item unfit for purpose. The supplier recommends I take the
matter
up with Apple which I do not agree with as I stated the purpose and my
need
as a blind person when purchasing the keyboard from the supplier. I
know
that Under the Sale of Goods Act, I do have comeback but I am not
entirely
sure what my legal rights are when I made a purchase over the t
elephone.
Would appreciate any professional help in this regard. I suppose last
possible resort is small claims court but for £30 that would be
excessive
but possible.
Eleanor
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