I haven't noticed the double character problem with the latest version of
iOS. When I did get it, switching VoiceOver off and on again resolved it. In
my experience, switching VoiceOver off and on again has resolved any
keyboard problems I have had.
Iain
-----Original Message-----
From: Steve Nutt
Sent: Wednesday, May 13, 2015 12:22 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Entering in to a Contract
Hi,
For the record, the supplier is me. The bugs that are generally contained
within the keyboard are iOS bugs. For example, the double lettering
experienced in recent iOS updates only appears on iOS, not Android. This is
the only bug with the keyboard I am aware of.
Eleanor has just informed me that the backspace key doesn't work, which of
course could be a faulty keyboard, as I have tested with keyboards here and
it does under iOS 8.3. In that instance, sure we would repace the keyboard
or refund it, whatever.
So the term Fit For Purpose is a tricky one here. I merely advised Eleanor
to take it up with Apple, as the Bluetooth problems are clearly iOS bugs,
which Riitek and I know of.
All the best
Steve
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Martha Burke
Sent: 13 May 2015 10:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Entering in to a Contract
I have entered in to a contract with a supplier of a bluetooth keyboard. I
find the item unfit for purpose. The supplier recommends I take the matter
up with Apple which I do not agree with as I stated the purpose and my need
as a blind person when purchasing the keyboard from the supplier. I know
that Under the Sale of Goods Act, I do have comeback but I am not entirely
sure what my legal rights are when I made a purchase over the t elephone.
Would appreciate any professional help in this regard. I suppose last
possible resort is small claims court but for £30 that would be excessive
but possible.
Eleanor
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