You can tell it's genuine as during the call the system asks you to confirm that recent transactions have been made by you. The system reads out dates, amounts and then asks you to confirm.
Paul----- Original Message ----- From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
To: "Access UK" <access-uk@xxxxxxxxxxxxx> Sent: Thursday, November 18, 2010 8:00 PM Subject: [access-uk] Feedback on Barclays fraud calls
Hello again All, In respect of the unsolicited auto-calls I have been getting today, just a line to let you know that I've just phoned Barclays Bank on 0845 755555 and, after waiting to be passed from one person to another for around 20 minutes, discovered that these "Fraud" auto-calls are indeed from them. IN fact, both Barclays Bank and Barclay Card use this auto-call system. You won't believe it but the reason they have been doing this is because they have put a stop on my Visa debit card (which I knew nothing about) because of a suspicious card transaction. The transaction was when the RNIB took 62P from my account yesterday when I purchased a watch battery from the RNIB site! Yes, 62P! and what's more I have regular transactions of this type with the RNIB so there was nothing strange about this. Having said this, I'm still not impressed with this kind of communication which simply tells you to press a button and then key in your account details. How long will it be before phishers duplicate this message for fraudulent purposes? John. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq__________ Information from ESET NOD32 Antivirus, version of virus signature database 5631 (20101118) __________The message was checked by ESET NOD32 Antivirus. http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus signature database 5631 (20101118) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq