[access-uk] Re: Fw: Major problem with outlook express not opening
- From: "tony pearce" <pearcet@xxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 19 Nov 2006 15:38:22 -0000
Hello,
Have you tried moving all your files out of your message store for outlook
express and then starting outlook express, it has worked for me in the past.
Best wishes, Tony Pearce
----- Original Message -----
From: "Graham Longly" <longly@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, November 19, 2006 2:05 PM
Subject: [access-uk] Fw: Major problem with outlook express not opening
----- Original Message -----
From: Graham Longly
To: blindtech@xxxxxxxxxxxxxxx
Sent: Saturday, November 18, 2006 10:35 PM
Subject: Major problem with outlook express not opening
hi all
During the course of last week my outlook express started crashing when
downloading mail to the point where eventually it stopped opening altogether
and has remained this way. When you try and open it you get a screen saying
that the product is licensed and some copyright info from Microsoft. I also
have outlook express 2000 on the system and I can get into this ok but when
I try and import my messages from outlook express the programme crashes.
I am using xp home with all current updates, I've run spy doctor and AVG and
can't find anything obviously wrong with either programme. Also using jaws
8 although was still using 7 when the problem started and still have it on
the system. Likewise with IE am now using 7 as thought that there would be
an outex 7 as well which there isn't so was still using 6 when the problem
started.
I have only seen a similar problem once before on a PC and was able to
resurrect it by copying the executable file from the programme files to the
desktop but this isn't;to ,working for me in this case either.
If anyone can throw any light on this before I reformat the machine or at
least try and take it back to the last known good comfig then I will be very
grateful. Cheers!
Graham
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