Dave, By coincidence, I wrote to the CEO of Traveline yesterday – and not as politely as your note to the developer. Interesting that the developer is called “Fat attitude”, and a fat lot of good it did us! Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Dave Sheridan Sent: 11 February 2015 19:44 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Fwd: Traveline App Usability Hi list Recently there was a little discussion regarding the Next Buses app being upgraded and its name being changed to TravelLine UK but that the changes required one to look at a map. I wrote to the developers about it being inaccessible now after the changes and there is some hope ahead based on the email response below. I hope this is still of interest to some members of the group and that these changes do materialise as I for one made a lot of use of NextBuses. All the best from Dave Sent from my iPhone Begin forwarded message: From: Carl Partridge <carl.partridge@xxxxxxxxxxxxxxx> Date: 11 February 2015 18:03:29 GMT To: Dave Sheridan <dsheridan65@xxxxxxxxxx> Subject: Re: Traveline App Usability Dave Many thanks for taking the time to clarify the issue here. Based on your feedback, we're working on fixes for the next update to the app. We hope to include: - An option to allow the app to open in list view by default. - The app will refresh the list view without you having to go to the map view. I really appreciate you taking the time to let us know about these issues. Best wishes Carl -- _______________________ <2012FALogo_nobanner_tiny.jpg> Carl Partridge FatAttitude Ltd www.fatattitude.com | www.buschecker.com Dave Sheridan wrote: Hi Carl I'm unable to use the app currently as when I choose buses I then choose List in the hope that a list of nearby bus stops comes up. They don't as it declares no bus stoss, use map to locate these. Hence my problem is that the map is visual and hence I'm unable to locate anything having no vision. If in allowing the app to determine where I am based at home I would expect, as was the case with the up before the changes, to hear a list of bus stops near to my current position whether I'm at home or in Cambridge for example. I could then select the appropriate bus stop from the list which is the one from which the bus or buses I may require to take me to one or maybe another destination. With thanks from David Sent from my iPhone On 6 Feb 2015, at 12:47, Carl Partridge <carl.partridge@xxxxxxxxxxxxxxx> wrote: Dear Dave Many thanks for agreeing to let us contact you regarding the Traveline App and your recent usability issues. My name is Carl Partridge, I'm the lead developer here at FatAttitude. We develop and publish the app on behalf of Traveline. I'm sorry to hear that you have experienced problems. We're keen to do everything we can to help accessibility users navigate through the app. To that end, I'd be grateful if you could assist us by answering the following questions: 1. What difficulties are you experiencing when using the app with VoiceOver? If you could explain the location of any particular buttons or text that is causing you confusion, that would be great. 2. Do you have any additional suggestions as to how we might make the app more accessible for you? This new app is more complex than the previous NextBuses app, so your help and feedback is very much appreciated in assisting us with this. Please don't hesitate to get in touch if I can be of any further help or assistance. Kind regards, Carl -- _______________________ <2012FALogo_nobanner_tiny.jpg> Carl Partridge FatAttitude Ltd www.fatattitude.com | www.buschecker.com