[access-uk] Fwd: Traveline App Usability
- From: Dave Sheridan <dsheridan65@xxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx " <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 17 Feb 2015 13:34:41 +0000
Hi everyone
The email below received yesterday holds some hope for the TravelLine GB app to
become accessible soon.
All the best from Dave
Sent from my iPhone
Begin forwarded message:
> From: Carl Partridge <carl.partridge@xxxxxxxxxxxxxxx>
> Date: 16 February 2015 13:32:32 GMT
> To: Dave Sheridan <dsheridan65@xxxxxxxxxx>
> Subject: Re: Traveline App Usability
>
> Dear Dave
>
> I wanted to let you know that we have today uploaded a Traveline GB App
> Update to Apple. This update (1.0.6) contains multiple accessibility
> enhancements, which I have listed below.
>
> I feel that these enhancements will greatly improve your user experience and,
> once the update is live, I would love to get your comments and further
> feedback. Assuming prompt approval by Apple, we can expect the update to be
> released within 7-10 days from now.
>
> Don't hesitate to let me know if you need anything further - and yes please
> do share our progress with your email group.
>
> Best wishes,
>
> Carl
>
>
> List of Accessibility Enhancements - Traveline GB App
>
> - Additional, clear, accessibility labels added to all major icons and
> buttons within the app.
> - Accessibility hints added where necessary to clarify button function.
> - Important fix to enter Journey Planning screen in VoiceOver mode.
> - App now skips startup screen for VI users.
> - App allows nearby stops to appear in the list without map interaction
> required.
> - Simplified 'planned journeys' jog-dial control for VoiceOver users.
> - App defaults to list view for VI users.
> - App audibly announces when stop list is updated.
> - Spoken transit times are quicker and clearer.
> - Accessibility enhancements to journey planning controls to produce better
> VoiceOver output when reading out journey options and journey choices.
> - Improved accessibility for journey planning options.
> - Improved accessibility of saved journeys screen.
> - Accessibility labels for RTI transit screen.
> - App now provides spoken hints when planning journey.
>
>
> --
> _______________________
>
> <2012FALogo_nobanner_tiny.jpg>
> Carl Partridge
> FatAttitude Ltd
> www.fatattitude.com | www.buschecker.com
>
>
>
> Dave Sheridan wrote:
>>
>> Hi Carl
>>
>> Thanks very much for this, I look forward to this and I will let others know
>> on an e-mail group I belong to where some other VI users talked about it.
>>
>> Dave
>>
>> Sent from my iPhone
>>
>>> On 11 Feb 2015, at 18:03, Carl Partridge <carl.partridge@xxxxxxxxxxxxxxx>
>>> wrote:
>>>
>>> Dave
>>>
>>> Many thanks for taking the time to clarify the issue here. Based on your
>>> feedback, we're working on fixes for the next update to the app. We hope
>>> to include:
>>>
>>> - An option to allow the app to open in list view by default.
>>> - The app will refresh the list view without you having to go to the map
>>> view.
>>>
>>> I really appreciate you taking the time to let us know about these issues.
>>>
>>> Best wishes
>>>
>>> Carl
>>>
>>>
>>> --
>>> _______________________
>>>
>>> <2012FALogo_nobanner_tiny.jpg>
>>> Carl Partridge
>>> FatAttitude Ltd
>>> www.fatattitude.com | www.buschecker.com
>>>
>>>
>>>
>>> Dave Sheridan wrote:
>>>>
>>>> Hi Carl
>>>>
>>>> I'm unable to use the app currently as when I choose buses I then choose
>>>> List in the hope that a list of nearby bus stops comes up. They don't as
>>>> it declares no bus stoss, use map to locate these. Hence my problem is
>>>> that the map is visual and hence I'm unable to locate anything having no
>>>> vision. If in allowing the app to determine where I am based at home I
>>>> would expect, as was the case with the up before the changes, to hear a
>>>> list of bus stops near to my current position whether I'm at home or in
>>>> Cambridge for example. I could then select the appropriate bus stop from
>>>> the list which is the one from which the bus or buses I may require to
>>>> take me to one or maybe another destination.
>>>>
>>>> With thanks from David
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On 6 Feb 2015, at 12:47, Carl Partridge <carl.partridge@xxxxxxxxxxxxxxx>
>>>>> wrote:
>>>>>
>>>>> Dear Dave
>>>>>
>>>>> Many thanks for agreeing to let us contact you regarding the Traveline
>>>>> App and your recent usability issues. My name is Carl Partridge, I'm the
>>>>> lead developer here at FatAttitude. We develop and publish the app on
>>>>> behalf of Traveline.
>>>>>
>>>>> I'm sorry to hear that you have experienced problems. We're keen to do
>>>>> everything we can to help accessibility users navigate through the app.
>>>>> To that end, I'd be grateful if you could assist us by answering the
>>>>> following questions:
>>>>>
>>>>> 1. What difficulties are you experiencing when using the app with
>>>>> VoiceOver? If you could explain the location of any particular buttons
>>>>> or text that is causing you confusion, that would be great.
>>>>> 2. Do you have any additional suggestions as to how we might make the app
>>>>> more accessible for you?
>>>>>
>>>>> This new app is more complex than the previous NextBuses app, so your
>>>>> help and feedback is very much appreciated in assisting us with this.
>>>>>
>>>>> Please don't hesitate to get in touch if I can be of any further help or
>>>>> assistance.
>>>>>
>>>>> Kind regards,
>>>>>
>>>>>
>>>>> Carl
>>>>>
>>>>> --
>>>>> _______________________
>>>>>
>>>>> <2012FALogo_nobanner_tiny.jpg>
>>>>> Carl Partridge
>>>>> FatAttitude Ltd
>>>>> www.fatattitude.com | www.buschecker.com
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