You have to unzip them using a unzip program for example 7zip or express zip. Try right click on the file and see if there is an option to extract all. If not then you will have to go download an unzipping program like I said. I hope this helps. Once you unzip the folder or file then you can gain access to those files. On 1/3/13, Niamh <niam.mckeown@xxxxxxxxx> wrote: > Hi all, > I am having real problems with some files I am being sent from the US. > I know the files contain text not pictures of any sort. > the extension is HTLM.ZIP > I thought I could open them as either docs or ideally as web files. > can anybody give me, or direct me to, a step by step guide to open these? > Niamh -- SleepTalk in action ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq