[access-uk] Re: Jaws Dongle

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 21 Dec 2009 15:57:22 -0000

I have dealt with Glen Tookey, James but I still cannot install Jaws to my netbook. ----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>

To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, December 21, 2009 3:51 PM
Subject: [access-uk] Re: Jaws Dongle


Hi Eleanor

I can't help it, I have to say something now. Both Glenn Tookey and James Everson, as well as others, have invested a lot of time - some of it their own - to help you with your PC and software. But you continue to gripe and whinge, either on your own behalf, or picking up the threads of someone else's complaint.

If you have a problem with the service we, or any other company provides, then deal directly with the personnel concerned instead of constantly cluttering the list with futile rants that spoil the use of the forum for everyone else.


Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 21 December 2009 15:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Jaws Dongle

Well Chris what was it you were told, 10 days? to wait, mine was always coming too! At least it has come now but paying high prices for software and then having to wait so long. I never realized for instance that I would need to check compatability of all my software on my computer and netbook prior to purchasing Jaws, that is a new one on me, it clashing. If Jaws 9 does not clash and can install then why can't Jaws 10 install without clashing?
----- Original Message -----
From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, December 21, 2009 3:28 PM
Subject: [access-uk] Re: Jaws Dongle


No still haven't got it. But I got a plan. When and if I do get this
netbook I will authorize with my 1 activation. Then if it goes down I
will ring them up and escalate the issue.

Chris Hallsworth
e-mail: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266

I am also on Facebook.

On 21/12/2009 15:15, Eleanor Burke wrote:
I can recall 'someone' posting to this list about having to wait for
their Jaws dongle.  You never did tell us if you finally got it.  I
had to wait 2 months for mine!
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