[access-uk] More from Audible
- From: "Mary Tottle" <mary_tottle1@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 1 Jun 2011 13:10:48 +0100
Hi all those interested in Audible. My husband received the following
message.
Regards
Mary
Your audible.co.uk Enquiry
Dear Mike,
Firstly allow me to apologise for any inconvenience caused.
We are currently aware of the issues customers are experiencing with screen
readers since we updated the website and are working to get them resolved as
soon as possible.
As a workaround resolution, we are offering customers a 2 day window in
which they can download a book and return it if they do not like it, as a
substitute for the sample function. Simply purchase a book, and if you
decide within 2 days that you do not like it, send us an email or give us a
call and we will be glad to issue a refund.
I hope this helps.
Regards,
Tim F
Audible Customer Care
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