[access-uk] Re: More on my IPod Touch problem

  • From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jun 2011 10:07:00 +0100

Hi Jackie -

Thanks for the phone number, was going to use it when somebody else told me that holding down both the power and home buttons for about 10 seconds, would achieve a hard reset. done this, and hurrah! My Touch is back in dialogue with me.

Much relieved -

Andy
----- Original Message ----- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, June 09, 2011 9:05 AM
Subject: [access-uk] Re: More on my IPod Touch problem


Hi Andy

It has probably locked up, not actually died. If this is so, you would need
to have it reset.  My Nano fifth generation occasionally does this for no
apparent reason. When it does, I have to do a combination of the wheel and reset it. The iPod Touch would have a different combination seeing that it has no wheel. I rang Apple and they told me how to do this, so it might be
worth your while contacting them and choosing technical support from the
spoken menu when they answer. I found them very helpful to be honest. Ring
0800 0480408.


Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
ANDY COLLINS
Sent: 08 June 2011 17:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] More on my IPod Touch problem

Perhaps it hasn't died cos, when I hook it up, I can see it under Itunes,
and go in to a play list on the Touch, and using my laptop, actually play
music from that play list. Like I say, I'm doing this from within Andy's
IPod, under devices from within Itunes, so not playing the tracks from the
Itunes Library, but from the play list on the Pod. I still don't know why
the Pod appears to be dead, I've had eyes on it, and been told there is
nothing on screen, and pressing the power button, volume up and down
buttons, and home button, makes no difference! -

Andy

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