Hi Alex To be on the safe side, hold for approximately two minutes. That was Apple's advice when I needed to do it to my Nano. It sure as hell seems a long time when you are hoping to goodness it works at the end of the day. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Alex Stone Sent: 11 June 2011 22:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: More on my IPod Touch problem Jackie, it certainly works. Unfortunately however, there's no audible indication to let you know when you've held the buttons for long enough. Cheers Alex -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 11 June 2011 13:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: More on my IPod Touch problem Hi Andy Thanks for the tip about this combination to reset the Touch, I'll bear it in mind if it goes silly on me. Glad you are sorted. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ANDY COLLINS Sent: 09 June 2011 10:07 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: More on my IPod Touch problem Hi Jackie - Thanks for the phone number, was going to use it when somebody else told me that holding down both the power and home buttons for about 10 seconds, would achieve a hard reset. done this, and hurrah! My Touch is back in dialogue with me. Much relieved - Andy ----- Original Message ----- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, June 09, 2011 9:05 AM Subject: [access-uk] Re: More on my IPod Touch problem > Hi Andy > > It has probably locked up, not actually died. If this is so, you > would need to have it reset. My Nano fifth generation occasionally > does this for no apparent reason. When it does, I have to do a > combination of the wheel and reset it. The iPod Touch would have a > different combination seeing that it has no wheel. I rang Apple and > they told me how to do this, so it might be worth your while > contacting them and choosing technical support from the spoken menu > when they answer. I found them very helpful to be honest. > Ring > 0800 0480408. > > > Kind Regards, > > Jackie Cairns > J&M Work-Ability > > jandm@xxxxxxxxxxxxxxxxxx > www.work-ability.co.uk > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of ANDY COLLINS > Sent: 08 June 2011 17:13 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] More on my IPod Touch problem > > Perhaps it hasn't died cos, when I hook it up, I can see it under > Itunes, and go in to a play list on the Touch, and using my laptop, > actually play music from that play list. Like I say, I'm doing this > from within Andy's IPod, under devices from within Itunes, so not > playing the tracks from the Itunes Library, but from the play list on > the Pod. I still don't know why the Pod appears to be dead, I've had > eyes on it, and been told there is nothing on screen, and pressing the > power button, volume up and down buttons, and home button, makes no > difference! - > > Andy > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq