I would suggest take the complaint over to Ofcom.
If a telephone service provider is not doing what it should be doing,
Ofcom needs to know about it. But need to complain to the
telephone service provider first.
Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Steve Hyde-Dryden (Redacted sender "csdryden" for DMARC)
Sent: Tuesday, March 15, 2016 12:27 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: PlusNet vs BT Internet
Yeah, I know that but I mean if you dial 195 when your service is with
plusnet, you go through to BT but you are charged for it.
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Steve Nutt
Sent: 15 March 2016 11:20
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: PlusNet vs BT Internet
Steve,
You always get charged if they connect you, even with BT.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Steve Hyde-Dryden (Redacted sender "csdryden" for DMARC)
Sent: 10 March 2016 21:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: PlusNet vs BT Internet
Unfortunately, it's chargeable and the problems is that you still goe
through to Directory Enquiries but are charged. If they put you
through,
you get charged for the connection.
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Edward Green
Sent: 10 March 2016 20:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: PlusNet vs BT Internet
Hi Steve,
Interesting, I hadn't realised that. I guess it shows how little I"ve
used
195 in the recent past.
Is the call a chargeable call or does the number simply not work?
Think I"ll
register a complaint.
Many thanks,
Ed
On 10 Mar 2016, at 19:51, Steve Hyde-Dryden (Redacted sender"csdryden"
with
What I would say though re plusnet is that if you have your phone
them,better
195 directory services is not free like it is with BT. I've just
recently left plus net because of this reason.
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of john gallagher
Sent: 10 March 2016 18:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: PlusNet vs BT Internet
i will take a look then cheers and yes plusnet support is loads
and what you do is ring after 12 pm at night as it is 24 hours.Plusnet
----- Original Message -----
From: Edward Green <edward@xxxxxxxxxxxxxxxxxxxx>
To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
Date: Thursday, 10 March 2016 6.49 pm
Subject: [access-uk] Re: PlusNet vs BT Internet
don't know how it compares. I've found BT support generally (for
Hi John,
I also like Plusnet tech support, though I've never used BT
Internet's so
phones
etc) to be consistently rubbish, so also switched my phone to
a while ago.via
I'm with Sky for TV only, and Plusnet allows you to get BT sport
toyourSky box. It's pricy though. Unlike with BT, you don't get access
BT Sport online this way though.than
I'm not sure whether Plusnet offer BT Sport on a platform other
<john@xxxxxxxxxxxxxxxxxxx>Sky,they may well do.
Cheers,
Ed
On 10 Mar 2016, at 18.40, john gallagher
wrote:better
hi ed i am a user of plusnet and i feel the support is loads
It'sbt.than
0was
how does the sport work with plusnet. cheers
----- Original Message -----
From: Edward Green <edward@xxxxxxxxxxxxxxxxxxxx>
To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
Date: Thursday, 10 March 2016 6.18 pm
Subject: [access-uk] Re: PlusNet vs BT Internet
0was
0was Hi Amro,
0was
0was As a fellow Plusnet and BT Sport subscriber I sympathise.
particularly galling as BT own Plusnet.switch
0was
0was I'd sound a word of caution about BT Internet: If you do
thirdandwant to use many Freelists mailing lists, you may want to use a
party email provider, as many BT subscribers appear to have no endof
problems with Freelists. I think this is because of BT's tie-upwith
However,0wasrouting mail via Plusnet.
0was I see you have your own domain but I haven't looked to see if
you are
0wasservices especially their UK based customer support centres.
0was Cheers,
0was
0was Ed
On 10 Mar 2016, at 17.05, Amro Bilal <info@xxxxxxxxxxxxx> wrote:
Hello all,
I'm with PlusNet and I'd have to say I'm very happy with their
to get BT Sport channel at a reasonable price it would seem that Ior
have to switch ISP to BT. So, what do people think of BT internet
generally please? Is their after sale support still utterly useless
have they improved. Many thanks.It's
0was
Amro
0was Hi Amro,
0was
0was
0was As a fellow Plusnet and BT Sport subscriber I sympathise.
particularly galling as BT own Plusnet.switch
0was
0was
0was I'd sound a word of caution about BT Internet: If you do
thirdandwant to use many Freelists mailing lists, you may want to use a
party email provider, as many BT subscribers appear to have no endof
problems with Freelists. I think this is because of BT's tie-upwith
wrote:0wasrouting mail via Plusnet.
0was
0was I see you have your own domain but I haven't looked to see if
you are
0was
0was
0was Cheers,
0was
0was
0was Ed
0was
0was On 10 Mar 2016, at 17.05, Amro Bilal <info@xxxxxxxxxxxxx>
However,0wasservices especially their UK based customer support centres.
0was
0was Hello all,
0was
0was
0was I'm with PlusNet and I'd have to say I'm very happy with their
to get BT Sport channel at a reasonable price it would seem that Ior
have to switch ISP to BT. So, what do people think of BT internet
generally please? Is their after sale support still utterly useless
have they improved. Many thanks.
0was** To leave the list, click on the immediately-following link:-
0was
0was Amro
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