I had this problem a couple of weeks back and can't remember how I resolved it I think it kind of resolved itself. I am using Windows XP and Outlook Express and this is a link for a YouGov survey I do them regularly but this one is not coming up as a link and if I copy and paste it into the browser other sites I've visited come up - usually those beginning wit the letter y as does this link. I forwarded it to someone else and it works as a link on their computer what could I try to change this please? The link in question is http://my2.yougov.com/survey.aspx?resCod e=TXJ090000 As I have pasted it here it has come up as a link how weird is that? However it has copied it onto two lines and on copying it into my browser it says the survey cannot be found and yet I know that the original link did work for the person I forwarded the email to. Mandy.