[access-uk] Problem checking out orders on websites; cookies?

  • From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 14 Feb 2005 13:29:20 -0000

Hi all -

This is happening on more than one site that I have an accountwith, but I'll use Tesco for this example.

I can log in with my password, do my shop, and check my basket, but when I hit the 'check out your order' button, the page disappears, but the checkout page doesn't arrive, and when I arrow up and down, JFW doesn't speak, and only pressing alt F4 get's me out of it, by bringing up the last page, with the 'check out your order' button.

I've spoken with Tesco, and they say they have no technical problems, and actually completed the order from their end.

I'm wondering then, if I have a cookie issue. I haven't knowingly deleted any cookies off this machine, and am wondering if they can get corrupted, if this is possible, it does seem strange, as I've experienced it on another site this morning!

Any thoughts on what might have happened and how to fix it?

Thanks

Andy

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