[access-uk] Re: R N I B online talking book catologue
- From: Chris Moore <moore.c@xxxxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Mon, 20 Jun 2011 15:08:41 +0100
Hazel,
From what I can tell by looking at the RNIB talking book pages, that it is just
an email service. So when you add your selection to your book shelf and then
send them to the RNIB along side your name, address and phone number etc. The
person at the RNIB just gets an plain text email containing the list of books
you have chosen and your contact details so they can bring up your details in
their database. I think the operator at the RNIB then simply adds the details
from the email into the database.
I might be totally wrong, but that is how it seems. The ideal solution would
be if the entire database was online so we could interact with it and add and
remove books from our reading list and change the order or look at books we
have read in the past or check to see which books were not received by us when
they were sent out or not received by the RNIB when we have sent them back.
I also dislike the way you have to select fiction or non fiction before you are
then able to see a full list of categories. I think it should be more like
Amazon where you select from a list of categories (the default is all) and then
you add any keyword such as book title or author etc and then provide advanced
search if the person wishes to be more detailed.
Chris
On 20 Jun 2011, at 14:09, Hazel & Kim Darvell wrote:
> Hi to all
> Knowing that some staff from R N I B look into this group I am looking for
> answers please.
> Over the weekend I decided to try and place some books to my list using their
> online catalogue, not being sure if they had been added correctly I called
> them this morning to ask, the person I spoke with told me that he couldn't
> tell me as the person who officially adds them to peoples lists wasn't in
> yet.
> My question is this.
> What is the use of having the online service if books are not properly added
> instantly?
> Why is there a need for a third party to do what the website was set up
> for?,or is it that this organisation doesn't trust their blind clients to do
> things for themselves therefore need to check on us..
> Heres hoping someone can solve these issues
>
> thanks
> Hazel
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