I almost always order my books on the website. It should tell you when you have added the books by giving you a thank you message. fran. ----- Original Message ----- From: Hazel & Kim Darvell To: access u k Sent: Monday, June 20, 2011 2:09 PM Subject: [access-uk] R N I B online talking book catologue Hi to all Knowing that some staff from R N I B look into this group I am looking for answers please. Over the weekend I decided to try and place some books to my list using their online catalogue, not being sure if they had been added correctly I called them this morning to ask, the person I spoke with told me that he couldn't tell me as the person who officially adds them to peoples lists wasn't in yet. My question is this. What is the use of having the online service if books are not properly added instantly? Why is there a need for a third party to do what the website was set up for?,or is it that this organisation doesn't trust their blind clients to do things for themselves therefore need to check on us.. Heres hoping someone can solve these issues thanks Hazel