The system is supposed to be automated with the new catalogue we are promised will be coming soon. If what we were told is to be believed, we should be hearing something any day now. Iain From: Chris Moore Sent: Monday, June 20, 2011 3:08 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: R N I B online talking book catologue Hazel, From what I can tell by looking at the RNIB talking book pages, that it is just an email service. So when you add your selection to your book shelf and then send them to the RNIB along side your name, address and phone number etc. The person at the RNIB just gets an plain text email containing the list of books you have chosen and your contact details so they can bring up your details in their database. I think the operator at the RNIB then simply adds the details from the email into the database. I might be totally wrong, but that is how it seems. The ideal solution would be if the entire database was online so we could interact with it and add and remove books from our reading list and change the order or look at books we have read in the past or check to see which books were not received by us when they were sent out or not received by the RNIB when we have sent them back. I also dislike the way you have to select fiction or non fiction before you are then able to see a full list of categories. I think it should be more like Amazon where you select from a list of categories (the default is all) and then you add any keyword such as book title or author etc and then provide advanced search if the person wishes to be more detailed. Chris On 20 Jun 2011, at 14:09, Hazel & Kim Darvell wrote: Hi to all Knowing that some staff from R N I B look into this group I am looking for answers please. Over the weekend I decided to try and place some books to my list using their online catalogue, not being sure if they had been added correctly I called them this morning to ask, the person I spoke with told me that he couldn't tell me as the person who officially adds them to peoples lists wasn't in yet. My question is this. What is the use of having the online service if books are not properly added instantly? Why is there a need for a third party to do what the website was set up for?,or is it that this organisation doesn't trust their blind clients to do things for themselves therefore need to check on us.. Heres hoping someone can solve these issues thanks Hazel