[access-uk] Re: R N I B online talking book catologue

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 20 Jun 2011 16:18:26 +0100

The system is supposed to be automated with the new catalogue we are promised 
will be coming soon. If what we were told is to be believed, we should be 
hearing something any day now.

Iain

From: Chris Moore 
Sent: Monday, June 20, 2011 3:08 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: R N I B online talking book catologue 

Hazel, 

From what I can tell by looking at the RNIB talking book pages, that it is just 
an email service.  So when you add your selection to your book shelf and then 
send them to the RNIB along side your name, address and phone number etc.  The 
person at the RNIB just gets an plain text email  containing the list of books 
you have chosen and your contact details so they can bring up your details in 
their database.  I think the operator at the RNIB then simply adds the details 
from the email into the database.

I might be totally wrong, but that is how it seems.  The ideal solution would 
be if the entire database was online so we could interact with it and add and 
remove books from our reading list and change the order or look at books we 
have read in the past or check to see which books were not received by us when 
they were sent out or not received by the RNIB when we have sent them back.

I also dislike the way you have to select fiction or non fiction before you are 
then able to see a full list of categories.  I think it should be more like 
Amazon where you select from a list of categories (the default is all) and then 
you add any keyword such as book title or author etc and then provide advanced 
search if the person wishes to be more detailed.

Chris 

On 20 Jun 2011, at 14:09, Hazel & Kim Darvell wrote:


  Hi to all
  Knowing that some staff from R N I B look into this group I am looking for 
answers please.
  Over the weekend I decided to try and place some books to my list using their 
online catalogue, not being sure if they had been added correctly I called them 
this morning to ask, the person I spoke with told me that he couldn't tell me 
as the person who officially adds them to peoples lists wasn't  in yet.
  My question is this.
  What is the use of having the online service if books are not properly added 
instantly?
  Why  is there a need for a third party to do what the website was set up 
for?,or is it that this organisation doesn't trust their blind clients to do 
things for themselves therefore need to check on us..
  Heres hoping someone can solve these issues

  thanks
  Hazel

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