[access-uk] Re: Re; error report
- From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 26 May 2004 20:25:44 +0100
Hi Justin -
Thanks for the suggestion, found the following 2 entries [amongst others], I
regularly have trouble with PowerDVD, but don't know how to sort it, and the
one about JFW is interesting, and I'd be interested to see what others say,
so here are 2 of the log entries: [by the way, there was nothing in there
about drivers as commented upon in the error report]
18 April 2004
Applicatio n Error
Faulting application powerdvd.exe, version 4.0.0.1813, faulting module
appbarcom.dll, version 1.0.0.1, fault address 0x0000bb8b.
08 May 2004
Applicatio n Error
Faulting application jfw.exe, version 5.0.621.0, faulting module jfw.exe,
version 5.0.621.0, fault address 0x001244d0.
Andy
----- Original Message -----
From: "Justin R" <mypc128@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 26, 2004 7:38 PM
Subject: [access-uk] Re; error report
Hi Andy,
have you and Debbie looked in the error log report? is that any good in
understanding what's going on. its in the start menu under "help and
Support" then can tab down to the link (if you the layout isn't set in
classic view) "use tools to view you computer's information and diagnose
problems".
in that... you then have a list on the left, in that list, go to Advanced
systems information. then, after that, go into the right pain view and
select the link "view error log". not very easy to understand the logs but
look for the date that your crash happened, get jaws etc. to read the log.
maybe copy and past it here. it might help.
Just a thought.
all hte best,
Justin
Hi Debbie -
Just to say, you're not on your own in this, It quite regularly happens for
me too, and I've now stopped sending the error reports, but like you, have
no idea which driver could be causing the problem, and I have checked for
updates for drivers from the MS website.
Sorry I can't help!
Andy
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