Hi all I want to set up a simple and accessible client record management system at work, and I'd like suggestions as to what programme to use. This is what I want to record: Name, address, telephone number. Emergency contact If they've had a visit or have one pending Mileage and hours for visits Notes Hope that makes sense. I would like something that could be added to should the need arise for more fields. So, could I do all this in Outlook 2010 or a combination of Outlook and other Office programmes? Or, would I be better off with a dedicated CRM programme? Cheers Barry --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com