I used Excel for a very detailed client database some years ago, and it was great. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry Hill Sent: 01 November 2014 12:32 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Record keeping Hi all I want to set up a simple and accessible client record management system at work, and I'd like suggestions as to what programme to use. This is what I want to record: Name, address, telephone number. Emergency contact If they've had a visit or have one pending Mileage and hours for visits Notes Hope that makes sense. I would like something that could be added to should the need arise for more fields. So, could I do all this in Outlook 2010 or a combination of Outlook and other Office programmes? Or, would I be better off with a dedicated CRM programme? Cheers Barry _____ <http://www.avast.com/> This email is free from viruses and malware because avast! Antivirus <http://www.avast.com/> protection is active.