Hi Clive I was referring to the up and down channel button which is the same shape as the volume up and down. It is on the right side of your remote control. I don't use 996 either, it's way too slow. I just thought that if I used the numberpad to get me to 996, I could then use the channel button to take me to 993 which it did. But actually keying in 993 didn't move me. But I have started to use 973 now that I am aware of the change. In my honest opinion, 996 is a waste of space. As you say, you could watch a programme before you got to the channel you want. It is always slow to update, like the Word document version Sky produce. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Clive.Lever@xxxxxxxxxxx Sent: 04 July 2012 12:58 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sky Channel move Hello Jackie, I hope it won't be long before they update the 996 channel to match the new numbers. Strictly speaking, the two changes could have been made simultaneously. What's this rocker? I didn't know about that, so never use 996, because I thought it would take a programme's worth of time to wade through the lot to get to the number you want. Best, Clive Clive Lever Diversity and Equality Officer Kent County Council Office: 01622 221163 Email: clive.lever@xxxxxxxxxxx Kent County Council Room 2.35A Sessions House Maidstone, Kent. ME14 1XQ -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 04 July 2012 12:43 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sky Channel move Hi Clive Yes indeed, I agree. I put in 993 and got nothing, so wondered if the box had locked up as it sometimes can. But when jumping back to the tennis on 102, it allowed me to do this. In the end, we put in 996, which is the audible channel list page, then moved the up and down channel rocker to 993, and there was ITV with AD. Not sure how that worked out, but that's how we did it. Now I know it has moved, I can jump straight to 973. But you make a valid point! Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Clive.Lever@xxxxxxxxxxx Sent: 04 July 2012 12:15 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sky Channel move Hi Steve, Certainly when we select 103 we don't get AD but when we select 993 (no2 973), we do. As for your other point, if you'd only ever see "channel number not available" when you punch in a number and nothing happens, you're right, it doesn't matter. If a failure would get another message if, say, your remote batteries were low, then it's not so obvious, because you'd want to know the difference. Best, Clive ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq